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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 7,901 reviews
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality, the size, and the capabilities that the phone offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly reccommend this phone! Great camera, easy to manebeur and get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Face recognition is great. Takes great pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone on the market!! Excellent camera and very fast and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this iPhone is perfect, it also has an excellent camera and screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All things Apple. Bring on IPhone 11!!! Great screen and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I love the new iPhone XS Max!!!! I love the size and camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone - always buy from Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes great phones. I love my phone BUT the battery really needs to be upgraded for longer use. In addition I have not updated to the iphone12 because I don’t see any difference in usability or features to make me change. This phone has great camera too. I wish Apple would create the 2 sided phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek styling and fast. New size screen with edge to edge view is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched from a s8 and i am loving it. Easy to use and great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the full screen without the home button. Great camera as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite iPhone thus far. Great camera. Clear speakers. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband once he got sick of using his note 8 for a year. Samsung's great but we both hate Android so he went back to iOS. The phone looks amazing. Much heavier than I thought. Only thing I dislike is that Apple is cutting their costs by not including the headjack adapter, etc. At least you got your moneys worth with Samsung regarding accessories. What a shame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone for those who want a large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great iPhone, it has a nice large screen--is a bit heavy in the hand though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iPhone and the Face ID, I’m on my 6th or 7th iPhone so I had really grown accustomed to that home button, but I like just swiping up and unlocking the phone. The only knock I really have on it is that I tend to take a lot of accidental home screen photos because of how Apple changed the function of the side buttons. This Xs Max still gets 5 stars from me though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this one for my mother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother has never had an iPhone before and she instantly loved this phone (going from an older Samsung model). At first she was having a hard time getting used to having no hard-Press buttons to navigate through the phone but after a day she got the hang of it and she enjoys using all of the features this iphone has to offer. She was especially impressed with the camera quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifull screen, i love the face reconition,works with all my apple devises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, love the sleek look. The camera is fabulous. Apple never fails me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent overall phone. Great screen, battery life very good and good speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is massive....in a good way. The screen quality is unbelievable!

    I would recommend this to a friend