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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3984 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,984 reviews
  • Rated 5 out of 5 stars

    The best iPhone yet!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple quality at its finest. We only get our cell phones at Best Buy now. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for his new iPhone this case is very durable and will last for a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Switched back from android

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone but the screen got a scratch in it and I’m so careful with my phone. The transition from android to Apple was fine. I had an Apple years ago so it was just learning the whole no action key thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display and fast processor. Games look great and takes great pics. Battery lasts all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my wife she loves it. Goes perfectly with her apple watch as she is a Apple customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd iPhone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this 2nd iPhone for my wife. an upgrade to her iPhone 6 plus. she said so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new phone! I had the first x but it was to small for me. This one is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we were looking for. Setup and transition from old phone was so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweeeeet!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my old iphone for 4 years. That was a great phone. This one is so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Would recommend it to everyone. Recommended to my sister to buy for her fanily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to apple 4 years ago and have never regretted it. This new Xs Max is an awesome phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen. Great quality camera. Features anmoji which is one of the best things in this new iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone / nice size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at Best Buy & great phone . Very helpful during these tough times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apple phone the speed of my new phone is great super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone keeps getting better! The camera is especially outstanding compared to previous models...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Upgrade For Son

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Iphone for my son's birthday because he is a iPhone fanatic. He upgraded from a Iphone 6 so this was a major updgrade for him. He loves the phone and has no complaints about its functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone and I will recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone - hard to beat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVING this phone - it is awesome in every way. It's the obvious choice out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting geek squad protection with all my electronics from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always been a apple user, and I love everything they have produced. I love this phone so much.

    I would recommend this to a friend