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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 7,901 reviews
  • Rated 5 out of 5 stars

    Was a great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great phone in its time, did everything I needed it to do and the display was very very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with my purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Android with my last phone purchase as a first time user. Happy with my Apple purchase. Back in the fold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a previous apple user , iPhone 6, switched to Samsung after multiple issues, came back to the XS max and what a huge improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the iPhone series to anyone who wants a high quality phone and experience. This is the best iPhone I’ve ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone, great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar in size to Galaxy S9 but more usable screen. If you are going to carry the thing you should be able to get the most out of right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! It is mucha faster than my old one. Pictures are much prettier and it has a larger screen which its very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone so easy to use and it looks great. Upgrade was well worth it. You can’t go wrong with this iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a iPhone kind of girl. I had the X and was determined to get something bigger and I’m so happy I did. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a bigger screen due to my job, but didn’t want anything other than apple. The people at the Spanish Fort store was awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent as usual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a short span of time I had to get 6 and 6s plus and to this now and can see the difference in speed, in particular data with same service provider :) But other than speed and screen size, nothing much has changed. Was expecting at least wireless charger and this is a bit disappointing and hence 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great phone so far. The screen is incredible and the response is very fast. This was a great upgrade from the iPhone X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Randy at Best Buy was able to walk me through every step with a friendly and helpful attitude.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but failure should not be happening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been wonderful, but face-ID issues should not be a thing. I’ve had my iPhone for 2 months and i woke up to it having face-ID disabled and despite me restarting it and resetting it the feature still does not work. For how expensive these phones are their delicacy is their greatest takeaway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is an apple guy so I had no choice but to get him this. I personally do not give them my business but he's happy, so I'm happy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new iPhone XS Max. It has such a great camera. I enjoy shopping at Best Buy and recommend it to all my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone for Mom

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom because she needed a new reliable phone. She loves it! Fantastic phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a previous iPhone and several android phones I think this iPhone XS Max is probably one of the best phones I have ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great although the mail did not sync. I need to come in and have them look at that. But the guy who helped me was terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone by far I've ever owned. Amazing features and amazing colors. and the Camera is almost close to professional camera quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its biggg...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great upgrade for a persone like me who had iphone 5s.. hope apple do something new in upcoming 4 yrs so i can upgrade this again..

    I would recommend this to a friend