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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers praise the iPhone XS Max 64GB's camera quality, large screen size, and ease of use. Many appreciate the improved battery life and fast Face ID features, while some find the phone's weight a bit substantial. Although the lack of a home button is a point of contention for a few, the overall consensus highlights the phone's impressive performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 7,901 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight: 8/10**Kinda heavy, but feels great** Size: 9/10 Screen resolution: 9/10 Price: well...its Apple...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I’ve had Samsung all my life, never wanted to switch. I did back when the iPhone 6 originally released but got rid of it. I’m happy I switched back bc iPhone has come a long way with the XS Max. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone...display is wonderful. Not having a home key gets a little used to, but an easy adjustment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly happy with upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about spending this much money on a new phone. My iPhone 7+ was still working perfectly. But I was surprised with how much I am enjoying the new XS MAX. After a few months of use it was worth cost to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    64gb! The camera and all the things you can do is like no other. Just when you thought camera quality was great...it got better. I dont like apple, but I love the camera. Bought this for my daughter, shes 18 and loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going from an iPhone 6s to the XS Max I can definitely say that this is the best iPhone that I have ever owned. It was worth the money for the camera alone. If you take a lot of pictures then this is a must have iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new phone cuz my other one wouldn't keep a charge. Other than the sales associate not being interested to help set it up and it taking over 4 hours at home to do, it is working great. Love the larger screen space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPhone xs max as an upgrade from original iPhone x. I like the overall size and screen display. If you like the iPhone plus size this is the phone for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and a good upgrade. Really fast and reliable. A bit heavier than most phones but awesome overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best iphone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone XS max is a great device. Runs all of your apps seamlessly without any hitch. The facial id is a pretty cool feature. This is beats flagship android devices in numerous stress tests. Make a great gift for anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the features on this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the camera on this phone. My son has this phone and I always loved the pictures of my grand babies he took on it, especially in the portrait mode. I had an iphone7 and this is a big upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone can take amazing pictures. It's a perfect size phone. Once you get this size you won't go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase this phone from my wife. I think it’s the best song that I thought was made thus far. The size is great comparable to the iPhone 8 plus it’s a little smaller in feel but the screen is much bigger. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to wait until Christmas to purchase this phone, so glad I didn’t! Omg the camera quality is clear and crisp...long over due!!!! the emoji features are cool and then to be able to have 3 people on FaceTime at once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the new iPhone XS Max. Had to have it not long after it was released. Is always on it. Thinks it better than the 8 plus. Had an issue with updates when he first got it but there haven’t been any issues since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm Glad I Got It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially said I wasn't going to upgrade to this generation, but I'm glad that I did. The difference in display size is apparent, but was only noticeable since the display is narrower on the X, compared to the Plus models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to be back to iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending a year with Samsung so I could get a larger sized phone, I was pleased to see apple come out with the large iPhone XS Max. I have enjoyed the phone so far, especially since it syncs to my iMac and iPad Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed the home button in the beginning but I’m getting used to it now. The camera is awesome and there’s a lot of room on here. I can flip from 1 app to another really fast and I’m old so that’s impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast response

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first iPhone and I must say, the response time is pretty quick. I guess that's the benefit of having one operating system without the bloated softwares. Battery is also decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though compared to the iPhone X, which came out a year ago, the iPhone XS Max does not add more features apart from an awesome bigger screen and a more sophisticated camera with optical zoom, by far this one has been the best iPhone yet. FaceID works awesomely and is super-fast, and I so totally don't miss TouchID. The iPhone XS Max is a beautifully designed phone, comes with a modern iOS operating system, and is a lot of fun to use. A major step up coming from an iPhone 7 Plus, which by the way has similar dimensions but a lot smaller screen. Very highly recommended if you are willing to spend this much.

    I would recommend this to a friend