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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 7,901 reviews
  • Rated 5 out of 5 stars

    Upgraded, new I phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super satisfied with my new means of communication! Still learning about this product, even a caveman can do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XSMax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been with iPhone for about 10 years now, I don’t think I’ll ever go to another phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone I have ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XsMax is easy to use intuitive and fun to use. Plus beatiful design that easily fits into my pants pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone very fast nice size screen very easy to use camera is amazing front and back not one complaint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would take me a while to get adjusted to the new gestures but it was very easy. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone xs max is a great phone. Battery is outstanding coming from an iPhone 6s. New gestures are nice as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a good apple phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality phone from apple again. Im team apple over android so I may be a little biased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Its huge but i live all the storage i got with buying the 256 gb. So far no issues with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xs max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I finally upgraded my phone, after many times visiting the store I finally got it and on a good promo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, service & excellent delivery time! Highly recommend this purchase type!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is better than I thought I like the carma and the clarity of the screen as well as the speaker clarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, I needed to upgrade & Best Buy made the process so much easier than Verizon did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS Max

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone. Older phone series but still holds up with the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome, just takes a little getting used to since I upgraded from half a decade old technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen with facial recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My eyes aren't what they used to be so the big screen is a plus for me. Also like the facial recognition and camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a loyal iPhone fan but I LOVE this new XS Max. Fast, perfect pictures & bigger screen. Pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    features are on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm relatively a novice with mobile phones, Ive been able to figure out how to use the various features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% effective

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your Apple phone … this is a must buy product to do so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Background very clear and precise. Cons: Facetime volume go in and out makes it difficult to hear at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this glass screen to protect my phone and it does just that. It resists scratches and smears and easy to clean.

    I would recommend this to a friend