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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 7,901 reviews
  • Rated 5 out of 5 stars

    Gr8t iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love iPhones always easy to use, new OLED screen resolution is awesome, the camera is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son went crazy when I got him this phone !! As always great customer service from Best Buy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ive owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever owned and couldn't believe the great deal I got!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Love how lightweight it is. Wish they would have more colors to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love a big phone and the size of the phone is perfect to me. the camera is also phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to this phone. I upgraded from a 7. Big difference, in a good way though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Android phone it was a learning experience. Not that I am use to it, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPhone. Upgraded from the 6S. Adapting to the new Face ID was easier than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying this phone. The Max size is so nice when browsing the web and checking email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, iPhone finally brought out a phone with a screen big enough for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time going to BB to upgrade my phone. Was super easy and the staff was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really like Max that phone is genius I Recommend it for my family and for my friends loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my wife, she loves it and has had no complaints with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best iPhone l ever owned, slick and lightweight, you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old iPhone 6’s with the Xs Max and are extremely happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and has a long charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old iPhone 6’s with the Xs Max and are extremely happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old iPhone 6’s with the Xs Max and are extremely happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from my iPhone 8+ to this XS Max and love having the facial recognition on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 8 Plus. Have had no issues. Have always been an IOS user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone totally worth the amount i payed for it! The overall performance is amazing!

    I would recommend this to a friend