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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 7,901 reviews
  • Rated 4 out of 5 stars

    Switched back from android

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phone but the screen got a scratch in it and I’m so careful with my phone. The transition from android to Apple was fine. I had an Apple years ago so it was just learning the whole no action key thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even BETTER camera resolution,noise cancellation better, and not too big yet a step up from the X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone . Bought this for my wife . Traded in old phone and got 290 dollar best buy gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size and clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love the ease of use. Best Buy staff wonderful in helping me learn how to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new phone options are easy to use and getting the new phone and data transfer was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cell phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cell phone. I bought for my mom. the product was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant switching from android to iphone, so far, not disappointed at all! Great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup from the Cloud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, easy to setup if you have all of your apps, etc., on the Cloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my kids love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids couldn't wait to get this new phone...they used their own money and have no regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy kid

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, wonderful product. my child is super happy with his phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kind of optimistic about getting this phone but i don't regret it one bit "LOVE THIS PHONE"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my upgraded iphone. Always have been a apple fan and they didn't dissapointed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UpGrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade my IPhone and this is what I got from having the IPhone 10. I love it even more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this iPhone it works very well between the camera on it takes very good pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super phone and response time in web searching. Pricey, but what the heck it is latest version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing. We had to wait for some time for customer service but it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone is turning out to be a great phone. Very easy to get used to from a IPhone 6s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for my daughter. She was very pleased she did an upgrade as a pre-order unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone as advertised! This phone met or exceeded all my expectations. Apple is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife's Apple obsession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife Loves her Apple products, so needless to say this new XMax exceeded her expectations!!

    I would recommend this to a friend