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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 7,901 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for your money. Nice big display and color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my dad. I have the same phone and it's great. I like Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone that i absolutely love and do not want to get rid of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m truly satisfied with my iPhone purchase. Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm dedicated to Apple products. The new iPhone XS Max is the best!! Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday present for wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves the phone. Takes some getting use to without the home button but she LOVES it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. I’ve had every iPhone since the 1st generation, and this caps it off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have Android phone. This is my first iPhone. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, great screen, awesome camera, best operating system, best privacy of my data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the phone camera and wireless charging capability. Haven’t had any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been full apple for over a decade. I am extremely pleased with this one so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xsmax is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s there to say, this is the first really new phone they released in a while, very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just getting use to it. So far I like it. Will come back later for more updated review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both really enjoyed this phone. We are really pleased that we upgraded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited longer to upgrade this time so lots of great new things for me to play with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around a Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is fantastic, face recognition works really well, access to apps is easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS Max is best iPhone I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does it all, from the pictures to emojis. You can do just about anything on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iPhone XS max. Great upgrade. Very sensually pleasant feeling to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First iPhone and love it. Big and easy to use once I figured out some of its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is actually cool and great. My first iPhone and I don’t miss my android yet.

    I would recommend this to a friend