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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 7,901 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all Ask Co Cm VM VM Bill hull chi hbb by fucc Ask CB San fun so full

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I finally got a bigger phone and the XS Max is the best phone out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone just have to get use to no buttons but after that it’s very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is simply the best out there hands down shouldn’t buy no other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing, love the picture quality!! I like it better than the iPhone 8plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a great phone, ordered online during Black Friday, no wait, no hassle!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful phone but not enough to keep it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Iphone 7 plus and I really wanted to like this phone but the upgrades weren't enough to keep it and I wished they kept the finger print scanner, holding up phone to unlock it became annoying quickly for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best iPhone ever. I love the way you can unlock it with your face

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal on the phone.i saved $350.00 really easy to use an learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are knowledgeable & Every time we upgrade our phone Lee is very helpful..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new iPhone as well as the customer service at my local Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg,excellent worth the wait my son can stop using it works great in his line of work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great phone. My daughter loves it.It has everything she needs on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had every iPhone since iPhone 3. They’ve knocked it out of the park on this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone ever. Apple has amazed me with every new phone that it comes out with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone always use Best Buy for our technical purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting adjusted but like the Face ID activate feature and the excellent camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera needs to have flash on at low lighting. But other than that great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they could only make it less time in the store during purchase it would be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great, love the camera quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone I've ever had, camera, screen, everything is great about the phone

    I would recommend this to a friend