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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 7,901 reviews
  • Rated 5 out of 5 stars

    Great phone with latest technology and great camer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience to shop at Best buy. I will recommend shopping at this great store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome screen and awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new iPhone 10 has many features I love it. I love it so much I had to buy two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live everything except the way that Snapchat isn’t adjusted to the bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live everything except the way that Snapchat isn’t adjusted to the bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best phone I purchased. This phone dies everything I want it to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. Highly recommended. Upgraded from 7Plus to XS Max and totally loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple never fails me. My XS Max is great. I definitely will stick with apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched from android phone and it very easy to move everything over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, order process was easy and delivered early in release day. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Apple product so far. Great camera quality. Highly recommended this iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the best phone in the market anything after an iphone is just a wanna be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new iphone x is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new apple iPhone purchase, it is amazing the amount of feathers it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase I could make at a Best Buy and I will consider going back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes very sharp pictures, like the zoom feature. Takes pictures in very low light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen on this phone. Camera is amazing. Sound and battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative,is that not all of my texts and notes did not Port over from the cloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android was easy but I ❤️ My new phone. Talking to my grandkids is easy now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great birthday gift for my wife.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade for my wife’s birthday. She loves it, never puts it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got the new iPhone. I was Samsung the last four years. Glad to be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had a Samsung Phone. Made the switch to Apple and love it.

    I would recommend this to a friend