Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 7,901 reviews
  • Rated 5 out of 5 stars

    Very sleek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This giant phone is very sleek and stylish compared to the older model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just lit! No cons at all! The camera is the amazing in whole planet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone out there in the market. Yes still better than a Samsung phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well ! It’s been a good phone my wife love it thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple just keeps getting better with each new phone they come out with !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I m totally happy with my purchase. The salesman was helpful, courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS max phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply an smazing phone. Waited 5 years for a new iphone and am pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Lot to Like

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting used coming from my old 6s plus I phone. kept hunting for display button which doesn't exist on the Max. after awhile everything became second nature. about 3 weeks for this old man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. I love my new iphone! Camara features arevthe best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is the BEST in my book. Excellent upgrade to my Apple Eco system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It my daughters phone. She seems too love it. Shes never gets off it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable phone , easy to use , good camera. Sleek and sharp looking phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AWESOME PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new iphone XS MAX... the only thing it costed me my first born. My last phone was an iphone 6 plus so it was time... but it was very expensive and it was a tough decision between this and the XR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great updated cell/camera!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with my new phone. I am very glad i got this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone it is just the right size. And I got a good deal on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gooollldddd!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is much better in GOLD. This one does not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife could not be happier with this purchase. Happy wife, happy life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costumer service, fast and Nice staff. Very happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good upgrade from the X or the 8. But Apple really should keep pace with the Cameras on google phones or Samsung. Their low light pictures are awesome. The portrait selfie feature is a good upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These quality, the graphics, the feel are all awesome! I love this phone.

    I would recommend this to a friend