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Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 7,901 reviews
  • Pros mentioned:
    Battery life, Camera quality, Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    iPhone XS Max 512G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to wait for this model to upgrade from my iPhone 6s. I like everything about this phone. I thought it would be a hard transition to go from a home button to none. But it is so easy. The picture quality is so much better than the 6s. It is a bit heavier but not too bad. I was also concerned that it would be too big for me because I have small hands. But I am finding that this model is working great for me. It also makes beautiful videos. I am using it to film my YouTube videos. The battery life on this phone is great too. If you have anything below the 7 model then I would recommend you upgrade to this one. The color is a beautiful blush color and the outer rim is a nice bronzed rose color. I am so happy I waited and got this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an iPhone 6 Plus for 4 and a half years and I've been very happy with it. I checked out the new phones and saw that the XS Max was the same size as my 6 Plus but the whole screen was used. So I purchased it. It works a little different than the plus (no home button, shuts off differently, among a few things), but I've gotten used to the differences and I actually prefer them. I love the Face recognition feature, and I love swiping up to get out of an app. It's a lot faster than the Plus and Siri is easier to use. I haven't had any problems charging it because I charge it wirelessly. I love that feature. Apple products are great because I can back them up to my computer and when I get a new product just restore it from the backup and everything is there. My games are where I left off, all of my texts are there. It's great. The only downside is it's a little heavier but that's nothing. So all in all, I'm really glad I bought this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Awesome Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone. A lot of people say it wasn't worth the upgrade but coming form an Iphone 7 Plus to the XSMax is a major difference. The color is great, it takes awesome pictures esp in portrait mode. Fast and easy to use. This may be the last phone i get but we all know how i-phones begin to mess up after about 4-5 years of use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i love it, it is the best one i ever had , the best camera and look is fast and easy to use and the battery is great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Easy to use and a great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The photos are clear. Larger display.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is by far the best phone I’ve had. I used to use the Samsung Galaxy S9+. I had all the Galaxy phones. I tried Apple a while ago but went back to Android. Now I’m back on Apple and love it. The interface is so easy to use. Everything about the phone is amazing too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a game changer. Was instantly thankful for upgrading. The new phone works so much better with Apple CarPlay than my 7 plus. After getting a handle on not having a home screen button, use of the phone fairly easy. Be aware that all functions requiring a home button are different. I like the look and functionality of the messaging keyboard and the mic positioning is so convenient. I use it all the time. The Face ID is cool to.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone XS max best Quality great camera and ease of use but for driving time and sunglasses time Face ID not worked I think it’s phone need finger ID to

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great camera!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone X Max was well worth the money, takes great pictures and the battery holds a charge forever!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    As always I’m happy. Love that they got a xs max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for the bigger screen in a 10. I’m a huge fan of the bigger display and the camera is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Move on the next level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xs Max is gorgeous. I can't get the thumb up for it. However, I consider the price and advice to who buys it should get up to 256gb.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone, bigger screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it is perfect for those who do not want to upgrade to the 11 but want the 6.5 inch screen size. I actually like this phone a lot. I had the iPhone 7plus for this longest & really bought a new phone because of the screen size & I already love the IOS system so all that’s the same.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Returned my LG G7 Thin Q and bought this instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regretted my purchase of the LG G7 Thin Q almost immediately. Eight days after I bought it, I exchanged it for an iPhone XS Max...and it really was the best tech decision I've made in a long time. This phone is a tier above every Android I've ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max is the best yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my wife and myself the Gold iPhone XS Max with 512GB. They were expensive, but you usually get what you pay for ... not just a brand. Great camera and many other features, such as a larger screen, that make it the best. I highly recommend this one over all the others models. We put them in clear cases to see the beauty of the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did in-store camera tests with the XS Max against Google's Pixel which has been so highly touted, and Samsung's latest comparable Galaxy. Apple's XS Max blew these others out of the water in every respect! The fact that I'm an obsessive professional photographer - means I scrutinize, in detail, every aspect of the phones' camera's results.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device (FaceID) was easy to set up and the camera works exceptionally well. I’m not sure the extra storage is worth the money but after many years of filling up 64GB I opted for the 256GB device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best overall phone on the market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max combines a big OLED screen, great speakers, great cameras, great battery life, and blazing fast speed into the best user experience on a smartphone. For the record...I also own the Galaxy Note 9 as my business phone and it’s a great phone too with all the things I just listed for the iPhone. Where the iPhone stands out is software and Apple will support this phone with software updates for 5 years...the Note 9 is a 2018 phone running 2017 Android software and Samsung gives software updates for 3 years. I’ll list some pros and cons and also what the tech media won’t tell you. Pros: - battery life is all day - upgraded speakers get real loud - Face ID is faster - fast and smooth - Siri has been given shortcuts - upgraded cameras are just as good as Samsung cameras now and the front camera is better than the Note 9 front camera Cons: - expensive - slow speed charger - no headphone jack - it’s made of glass on the front and back. A case is almost mandatory especially if you are clumsy Bottom line...the iPhone and Galaxy phones are the best phones on the market right now. The iPhone is a step ahead because iOS gets frequent updates and starting with iOS 12 Apple actually sped up old iPhones and iPads which will allow users to keep their devices longer. An iPhone is now like a laptop and something you only need to upgrade once it breaks. The iPhone is also the ONLY smartphone that can stream all video apps in full screen. Android doesn’t have full screen built into the OS so video apps like HBO, Showtime, Cinemax, STARZ, Encore, and EPIC are all tiny on the Note 9...those apps are all full screen on the iPhone. Food for thought.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best iPhone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an iPhone for the last 10 years and this is by far the best one yet. I dont just buy iPhones for usability but for the camera as well. i can take pictures or the Moon and the stars easily. and everyday quick pic moments are super easy to get with clear pictures. i Love this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Superb iPhone XS Max!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad had just gotten his new XS Max so I asked him if I could be like him. He replied absolutely! Let’s make it happen since he loves all the functionality of it. I am shocked at how much faster this versus the iPhone 8 Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X’s max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new I phone xs max Gold color It’s awesome Huge upgrade when i was using the I phone 6 and I am also happy with the GB because now I have the 512 GB and I won’t have to worry about memory it’s a good phone you will like it a lot.

    I would recommend this to a friend
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