Customer Ratings & Reviews

Nice big screen. Performs well. Fantastic camera. Love the unlock feature. So far everything about this phone is a WOW! It is pricey but well worth it.

I'm typically a 2 year phone upgrade person. So when the new XS Max was launched, I was ready to upgrade my 7+. I love the new features of this phone. Face ID has really sold me. I thought it would take me some time to get used to that feature, but honestly I find it far superior to Touch ID. It makes using the larger XS Max model easier and helps allow for one-handed usability. If you're on the fence between the XS and the XS Max like I was - I'd recommend the Max. Having the extra screen real estate is a huge plus. Apple really did a great job with this phone!

It’s quick!! It’s gorgeous!! The battery life is fantastic!! And you only miss the home button for the first two seconds!! Love this phone!

As usual, a great new phone from Apple. Takes amazing pictures...same screen size as an * Pluss but overall much smaller...superfast processor....

As usual, a great new phone from Apple. Takes amazing pictures...same screen size as an * Pluss but overall much smaller...superfast processor....

This IPHONE is by far the best phone I’ve ever purchased. The pictures are clear and the face recognition is amazing. The battery life is fantastic.

This is an excellent iphone. it is super fast and the battery life is the best yet. the screen is beautiful. you will not regret this purchase.

Since I switched to Apple in 2014, I kept on upgrading my iPhones because their features like the camera, speed, battery life, etc. are phenomenal.

I went with the XS max due to the size of the screen comparison from my iPhone 8 Plus. The price cut also had a lot to do with it going from 50/mo down to 27/mo for Verizon. If you do a lot of FaceTime this phone is perfect. The front facing camera is probably the clearest I’ve ever seen. Battery life is also very nice. I’m on it heavily everyday and it normally lasts 1.5 days. The screen actually looks bigger than 6.5” due to the absence of beveled above and below. Would recommend.

I upgraded from an iPhone 6s to the Xs Max, and I love the large screen and the improved camera! Everything just seems faster and better. Love it!

It's an iPhone, enough said. Great speed, camera, speakers, everything. Battery is holding up pretty well.

This phone has it all! Love the camera and it is so easy to use. Also love the larger size. Makes everything a little easier. Well done!!

coming from a android user all my life. a co-worker showed me the xs and he said there was a bigger one available. so i fell in love with the xs maxx. everything about the phone is amazing. the screen, the audio the siri. i never thought in my life i will own a iPhone and im so glad i changed. i had all kinds of different androids and hate that apps crash and sometimes system crash and with this phone everything is just smooth.

Coming from a 6s plus, the OLED screen is stunning to look at. What I enjoy most about the screen, specifically, is the brightness and ability to use in well lit and sunny situations. It is easy to see without having to turn the brightness up. My family enjoys the portrait mode of the camera and recording videos on the spacious 512 gb hard drive. The question of whether it is worth $1500 is a matter of whether you are invested in the Apple ecosystem. If yes, then yes. If no, then no, unless you plan to be.

Great phone at a great price. Waiting for the upgrade paid off. The convenience of the Face ID was not clear to me until I got used to it. After that with masks it was apparent every time Face ID wasn’t working as I was wearing a mask against the virus. Similarly, the convenience of the no button design was not apparent until I got used to it—took less than a day. I strongly recommend the XS Max. Sometimes size does matter.

I recently upgraded to the iPhone XS Max from the iPhone 7 Plus. The XS Max’s main feature is its immersive display. It is great to have for media consumption. It may be big for some but if you are coming from one of the older Plus size phone then it won’t be an issue. The XS Max has the same footprint as the previous Plus size phones but with the edge to edge display. The phone is very snappy all around. I am satisfied with my upgrade.

So far I'm super happy with the choice to upgrade from my iPhone 6+ to the iPhone XS Max. I was worried that the size would be too big, but I was so used to the plus size before, going smaller would have been a downgrade. It functions very well, as expected. I wish there was a shortcut to pull the screen down to halfsize like the doubletap of the home button did before on the plus. Just because it's hard to do everything one handed all the time. Otherwise an overall great phone, incredible camera, improved in every aspect and no complaints so far.

Apple has done it again! There is nothing to not like . Blazing fast processor, plenty of ram, beautiful screen, and a great well balanced feel.

This is just a great phone. I’d been waiting for the larger phone and they didn’t disappoint. Better camera ,processor, and overall performance

Só... I upgraded from an XR to this XS Max. The phone size , as in screen size, was surprisingly close. But.... the clarity of the XS Max is significantly better. I am surprised at the sub-par screen that was put in the XR... but now looking at the price drop on these phones since the iPhone 11 announcement.... I see why now. The XS Max is a great phone... and I don’t see the need for the 11 pro unless you are a super insane picture/video junkie... and even the average user won’t need the triple camera setup.