Customer Ratings & Reviews

I did not think I would like Face ID, but once I started using it, I like it a lot. Easy to use, great camera, great screen. If you are an iPhone person, you would like this very much. It could almost take over for my iPad mini 3 (but not quite). I wish my iPad had the 256 GB of memory though.

I waited for this phone for a year I had a 6 and kept it with a cracked screen. I like the phone its fast and has great pictures Love the magnetic charger The worst thing about it is the price I said I wouldn't pay that much for a phone. My geek side came out and there was a special on the phone

Love the sleek design and its way faster than the previous model. The color is gold hasnt changed from the previous model and the screen looks great even after I placed a screen protector. Be sure to find a case for it though this sucker could slip out of your hand and well you know the rest.

The new XS Max is slightly smaller in size than the previous Plus generations, but the screen is much bigger. The phone itself is not too sturdy, as it cracked and chipped from dropping it from 1 foot in the air. Performance-wise, it’s very fast and the battery lasts a LONG time.

Ok let me start by saying I swore I’d never get the bigger iPhone it just looked huge but after putting the X next to Xs Max it wasn’t much bigger then I held it and it felt better in my hand... plus I feel it’s easier to text with and I can actually see the font!!! I know there’s so many more features I have yet to learn but the ones I’ve leaned so far are pretty cool. I’ve had several different phones and iPhones over the years and so far I must admit this is my favorite, hands down!

Originally concerned about the size coming from a 7. It’s perfect! Face ID has worked flawlessly, and I really like how it hides notification detail on lock screen until you look at the phone. Screen is amazing for video and the sound is more than adequate. Glad I went with max.

Just when you thought they couldn’t do anything more to a phone Apple stepped up their game again with the new phone. I love the Face ID, the edge to edge screen is awesome, the camera is even better than the already awesome one they already had. Everything about it is great!

Overall, this phone is fantastic. I have owned every single iPhone since the iPhone 4 and I truly enjoy the iOS ecosystem. I agree that they are way overpriced, but you get what you pay for. Quality craftsmanship and quality parts cost money to make, so it is understandable. The massive screen looks great, as to be expected. The cameras are good, but not as good as the Pixel 3 XL. Battery life is PHENOMENAL! I can easily get two full days out of this phone (I am on it a lot, but I take many steps to make sure I get the best battery life possible [shutting off background refresh, shutting down apps, shutting off Bluetooth and wifi when not in use, etc.]). Overall, you will love this phone, as long as you can deal with how big it is.

My husband and I Upgraded and switched providers. I am very impressed with how user friendly this iPhone is and I LOVE the portrait mode. the camera quality is amazing! It took a little getting used to no home button but after a while you get the hang of it.

I am in love with this phone. The screen size is amazing. Allows me to complete my business work in my phone instead of having to work on my laptop all the time. Face ID is awesome. Only thing that bothers me a little bit is the weight when I’m holding it for a long time

I was skeptical about not having a home button, and that there’s no fingerprint sensor. But the face recognition and subtle swipe gestures are second nature after only a week with the phone. The battery lasts much longer, and is a Max, but somehow fits better in my palm.

Takes Stunning Pictures with it’s 12 MP Camera and has such an amazing OLED Screen perfect for streaming video. Also has some phenomenal speakers for music. With the A12 Bionic Chip its much faster than the iPhone X, with a bigger battery. Battery life is a lot longer.

Phone is great -it's snappy and seems to be able to handle everything you throw at it. I was an android user for many years but Android's seem to always have performance issues only a year or so out of the box no matter what phone you get. It just became too much to maintain. iPhone's and iDevices typically "just work". Not only that but the quality of the build on this phone is top notch. (no pun intended) There is a "notch" at the top but I quickly became used to it being there and it almost feels as though you're still getting extra screen because of the massive size. The top part of the screen that isn't the notch turns into a functional way to access notifications and the control center. It cam be quite a reach for a lot of users, but for me I don't really have an issue. Speaking of notifications, the way Apple handles them leaves something to be desired - I'll give Android credit on how they handle notifications. Sometimes it seems I don't see all of my notifications that come through, and when they do it's a little daunting to think about all the different things you can do with a notification, when all you need to do is either view it, or clear it. Grouping also causes issues when you just want to view one of many notifications, but it's sometimes hard to see just one notification and clear the rest. Either way, i'm nit-picking. It's a great phone, albeit VERY expensive. I do believe this phone will last for many years to come despite iOS slow-downs that are sure to come.

This is my second IPhone and I like this one better than the first. It is so much faster and it takes great pictures. I love the bigger screen and size. Only challenge is you have to get use to closing out the screens It is a swipe motion vs pressing a button.

Like all Apple products, it’s all the same mostly. Animoji’s are cool for a little while. And now I never use them. Camera is nice. Not much difference than my 8 plus. I missed the home button for a long time but I’ve gotten so use to it. I still like the home button. Larger screen is nice for YouTube videos. Not worth $1000. But I had to find out what the hype was, it is an upgrade from a 6 plus. 7, 8, were nearly identical and this one isnt so different for the price increase.

At first I was worried on how big the phone is but no worries the bigger size is actually a big positive for me. I love the pictures I have taken with this phone. The only downside to the phone is price.

Love the size and all the new features. Great camera and clarity of photos. Best of all it is user friendly and easy to use. Almost can replace a tablet.

I upgraded to the XS Max from the Iphone 8 plus and I love the phone its great goes so much faster. Easier to navigate through all of the apps and I love the 6.5 inch screen. And the battery life is good on the phone to which was a pleasant surprise.

I love this phone so much! The large screen is such a great improvement from the last sets of iPhones. The picture is super crisp. I love the camera too! The lack of home button took a little getting used to but the new version is quite easy.

Great camera, great quality and beautiful gold color. I was hesitant in getting this phone and Not the newer iPhone released, and I’m so happy with my purchase! Battery is good, it’s fast and overall a great phone!!!