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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 816 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers are delighted by the iPhone XS Max Smart Battery Case's extended battery life and wireless charging capabilities. Many appreciate its protective qualities and the overall build quality, noting a positive user experience and ease of use. However, some users find the case to be somewhat bulky and heavy, and the price point is a common concern. The size increase is also mentioned as a factor affecting the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 816 reviews
  • Rated 1 out of 5 stars

    Dead on arrival.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead on arrival. Now trying to get a warrantee replacement as they are not available and there is a known recall on them for this issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would no longer hold a charge, wouldn't charge phone either. purchased 2 more after this one and returned both. seem to all be defective.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone XS Max smart charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work it’s very bad. It’s would not charge my phone when it’s unplugged. And when it’s plugged in I say it’s at 78%.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This battery case sucks l!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for one day u bought two of them and both didn’t work so I quickly returned them and got my money back I would never recommend these to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It would not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not charge above 77%. Would not smart charge wham my phone was low on power. Would not appear in my battery widget.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency essentials

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best charging case made for an iPhone. Gives you a full charge too! I liked that you don’t have to charge it separately from your phone. A little heavy but worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not stable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After working great, it started not recognizing the charger was hooked to it and started getting hot in my pocket.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fried phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't purchase this! It fried the charging port for my brand new iPhone that I purchased the same day I purchased this!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it not even a month with it and now it’s not charging at all . Going to see if I can get a refund it might just be I got a Lemon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible nothing like what I was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with a charger can turn it off it’s a big inconvenience when u charge both the phone and case and they both die at the same time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2nd time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get it , it stopped working after 2 months. Stopped charging my phone I have to hit it to something to work .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Case Didn’t Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work at all and I returned it. Got it two weeks late and never worked! New out of the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging unchanging all by itself

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of using it it starts charging unchanging while still Plugged in the phone just sitting on the table

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. I wanted to return but Best Buy did have it in stock so. It it’s a bad investment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device arrived being unable to hold a charge. Terrible quality for a new item!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't Work with My iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put on my phone right away and before I left the parking lot, I returned it to Best Buy as the case didn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two of them and one took a month to get here and the other one didn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Open Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery was described being in excellent condition. The battery case had burned mark on the back of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge does not last at all even got a different one and still the same!. Returned it again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was DOA.garbage garbage garbage garbage

    No, I would not recommend this to a friend