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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 554 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

86%
would recommend
to a friend

Customers are saying

Customers highly value the iPhone XS Smart Battery Case's extended battery life and wireless charging capabilities. Many appreciate its snug fit and the protection it offers the phone. While some find the case a bit weighty or expensive, the positive feedback on ease of use and comfortable feel outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 554 reviews
  • Rated 1 out of 5 stars

    Twice defective (so far) in 5 months. Avoid!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Known defects in this model, so Apple offers replacements, but requires a $100 deposit each time. Avoid this model. Get a Mophie charger case. Or a Samsung Galaxy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for awhile.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucks. I do not recommend at all. It worked for maybe a couple weeks and then stopped. It says it’s 100% charged but then goes down to 0% within 15 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smart batter open box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second time I an purchasing this product and again not working. Is best buy testing these open box products for working order?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Bad Fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprising that Apple allowed this product to be sold. The case appears to fit properly. However, the case continuously disconnects. Not happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missed the mark apple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work the way it should doesn’t want to charge the phone. Got a second and started the same problem a month later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smart iPhone battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are absolutely the worst product I have bought from Best Buy. . Bought 2 and they both went out within 3 months. Best Buy refused to help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xs smart battery case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work. Completely non functional. Going to have to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesn’t work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Aug 21st, and it has stopped working. It doesn’t take a charge any more, and I just use it as a case to protect my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBEL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an Apple product, this is the worst. Works great for the first week then stops working. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work out of the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item didn’t work our of the box. Re-ordering finger crossed this doesn’t happen again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective, no longer works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. Thanks for selling me a defective product. I will be returning ASAP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this and the box was a bit banged up, and the case inside was already used. Sending it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Always problems. With this case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple all ready. Replace 2 times and they make you wait about a wek to give you a new one o don’t. Recommend this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working won’t charge any longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought it last month sept 9, and it stopped working a week ago 10/5/2019 , can I exchange it ? Refund ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective device. Device does not work. Devise a waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to get 3 replacements since I bought this. Works year for a while then stops.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DEFECTIVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIVED DEFECTIVE WOULD NOT CHARGE PHONE HAD TO RETURN

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not keep a charge very long. Don’t buy this won’t last long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work for more than 3 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing stopped working after 3 months. Done with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced , heavy , and didn’t work!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money for this case / battery ! Was not able to charge !

    No, I would not recommend this to a friend