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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 1900 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPod touch's music capabilities, user-friendly interface, compact size, and FaceTime feature. They appreciate the ample storage space, making it suitable for storing photos and music. However, concerns are raised regarding battery life, with some users reporting shorter than expected battery life. Additionally, the relatively high price point and the fact that the product has been discontinued are mentioned as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,900 reviews
  • Rated 2 out of 5 stars

    Hard to navigate as compared to my old Shuffle.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my old Shuffle, and this is not it. The Shuffle had buttons to navigate, this has a screen you need to wipe with your finders....hard to do when walking or exercising. The screen icons are very small and the touch sensitivity is mixed, causing many errors in navigation. I am still moving into this device, so it may be just the learning curve, but so far I am not impressed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Okay product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with this product. The battery life sucks. It don't use it very often, but when I do go to use it, the battery's dead. It doesn't even last 2 days in stand-by mode. And to think, I haven't even had the chance to download much of anything. I've only downloaded one song album. I was going to return it, but I couldn't find the time to get to a store to make the return. So now I'm stuck with a "dead" product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, obsolete

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally obsolete and useless. Do not buy this, get a used iPhone instead

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine but there are no instructions on how to upload songs from iTunes. Really confusing, especially if using a Microsoft product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    just buy an Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good.... but who really keeps buying ipods… just buy an iPhone... I got this as a "requested" gift for a family member...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bass

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter enjoys! The only complaint I have is it does too fast. Got a replacement and same thing with that one. Guess it’s just the iPods lol

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Customer service good but product defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a Christmas gift and it had a defective battery so I give it one star. BUT we took it into Best Buy and they ordered a replacement. I have not heard if the replacement worked. The battery issue explained: used it to listen to music on a 30 minute drive to work using blue tooth, powered down after got to work, turned it on for the return trip and the battery was depleted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Johnson

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPod is okay it's not that great it always freezes up and it just not what I expected to be for the price of the Isles.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Screen

    Rated 1 out of 5 stars

    It's bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been acting up. It does hold charge and the screen keeps shaking.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Heats up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t be on it to long cause it heats up and get to hot. Battery power drains fast too

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months the headset port started acting up and apple tells me it is not covered, that sucks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It could have a larger screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works the way any Apple products works, the only problem is the screen should be bigger, maybe the size of the iPhone XR would be great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Would be a 5 but!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review would’ve been a five star review I’ve had iPods in the past got another one and this one had issues with the screen almost immediately so I figure it’s just a one off I’ve had no issues with any other Apple product that I purchased so this time I get to WinStar but my guess is everything else I ever buy will be a five

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought another one for my son.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I purchased. First was for my daughter this for my son.Please see my other review for IPod touch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IPOD TOUCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. Have to purchase music plan to have music. Better off to just use phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought this for my 10 year old

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been put to good use, but it glitches now My daughter has had this since last year she enjoys it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced. Save your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average At best for what I paid for yet. The price doesn’t meet the functionality. Won’t ever buy it again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 2 out of 5 stars

    Problems since day one...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen keeps going black, I have to wait a couple hours and restart it...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I am disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my ipod touch but cannot get it to link correctly to my itunes account. When I called Best Buy for assistance from the geek squad I was told they couldn't help me because I had not purchased the $200/year protection plan. I have an ipod I cannot load music onto or remove photos from. I will not be buying from Best Buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple iPod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Wish I had purchased one with more storage capacity.

    I would recommend this to a friend