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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 481 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 481 reviews
  • Rated 4 out of 5 stars

    best buy is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love apple play best buy is the best at what they do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge selection of music.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge selection of music. Ease of use is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    airpod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, I can listen to music all time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great love it very useful and helpful grt it get it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard Drive Windows 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i only had a new hard-drive installed, i thought i would be able to continue as usual. Now, I spend more time trying to figure out how my Office 365 changed than accomplishing anything.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given as an extra for a recent purchase. Was supposed to be 4 months but only got 3. Website was wrong as I was told that promo ended last year. Was free so really can’t complain too much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an older iPhone to this. I am still partial to my iPhone. This doesn't seem to organize information as well. The learning curve is longer on this. I am fumbling using this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor contact service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rehab computer. Down quickly. Broke hinges on computer before return to me. Sent to repair, called for pickup 3 times but computer not there. Final insult told charge for repair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just another streaming service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works OK overall but it’s lacking a lot of the things that Spotify has. It’s not my first choice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Music Sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music forcibly wants new subscriber and free Apple Music for three moths or four months for Best Buy subscribers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hmmm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, but for some reason wont DL to my phone just to my Apple library and ince membership is over… no more music

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hope to try soon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this product, so it would seem to be unfair to give it either a high score or a low score.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the new price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $11 a month isn’t worth it anymore when other apps like Spotify and YT Music do the dame stuff for cheaper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good navigation but lacking in music options that are less mainstream.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Music streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other music streaming apps that I use, this one is ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure what to put

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. Dont have apple products but was free with a purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They cancel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re just suckers they don’t give you 4 months it stops working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. Its great but decent. I guess. Dont use it much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited to those with applicable equipment. Android user.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It didn’t work.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fire print says that this is only for new or returning Apple users. I even canceled my subscription and waited until it expired before trying to use the promo code again to see if it would let me use it as a returning user. It still didn’t work. This is a fluff benefit that isn’t a real thing unless you have literally never had Apple Music. I was bamboozled.

    No, I would not recommend this to a friend