Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 475 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 475 reviews
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an older iPhone to this. I am still partial to my iPhone. This doesn't seem to organize information as well. The learning curve is longer on this. I am fumbling using this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor contact service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rehab computer. Down quickly. Broke hinges on computer before return to me. Sent to repair, called for pickup 3 times but computer not there. Final insult told charge for repair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just another streaming service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works OK overall but it’s lacking a lot of the things that Spotify has. It’s not my first choice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Music Sucks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Music forcibly wants new subscriber and free Apple Music for three moths or four months for Best Buy subscribers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hmmm

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, but for some reason wont DL to my phone just to my Apple library and ince membership is over… no more music

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hope to try soon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this product, so it would seem to be unfair to give it either a high score or a low score.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the new price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $11 a month isn’t worth it anymore when other apps like Spotify and YT Music do the dame stuff for cheaper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good navigation but lacking in music options that are less mainstream.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Music streaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other music streaming apps that I use, this one is ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure what to put

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. Dont have apple products but was free with a purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Com'on, it's Apple

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just download YouTube, don't get this. Trust me, music shouldn't come at a price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They cancel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re just suckers they don’t give you 4 months it stops working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Title

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. Its great but decent. I guess. Dont use it much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited to those with applicable equipment. Android user.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted Opportunity!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even know that I had this for free. It would have been nice if someone had told me. Kind of a waste knowing that I had something that I didn't know I had. Better communication is needed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It didn’t work.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fire print says that this is only for new or returning Apple users. I even canceled my subscription and waited until it expired before trying to use the promo code again to see if it would let me use it as a returning user. It still didn’t work. This is a fluff benefit that isn’t a real thing unless you have literally never had Apple Music. I was bamboozled.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would probably be 4 stars if I could use it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't own an apple device, so I cannot use this product but it was free so whos complaining?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Redemption Advice for Best Buy Total Members

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the first time but don't try to redeem Apple Fitness+ with the same code twice. The code will not be honored. Definitely worth trying if you are eligible for the trial.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt get to use it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt see the (new subscribers only) so i have i useless code

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    no good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work or was slow or just stopped working when it did work

    No, I would not recommend this to a friend