Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 475 reviews
(475 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 2 out of 5 stars
not used this option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided not to access this option, not wanting to deal with the end of the four-month trial.
No, I would not recommend this to a friendRated 2 out of 5 stars
Marissa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had Apple Music already. I’m not sure if I had free months but I think this is cool.
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad Failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased "My Best Buy Total Membership" to acquire Geek Squad assistance. I just bought an Apple Mac computer, and I thought I would need tech support. I called them one time for support and they took 3 hours to attempt to help. They took over my computer, they had me chat with 2 different people, and they failed to help me.
No, I would not recommend this to a friendRated 1 out of 5 stars
nope
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not a fan of apple music, spotify is better. apple is too unwilling to play with others or make things easy
No, I would not recommend this to a friendRated 1 out of 5 stars
Bah humbug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told it was accepted but Apple didn’t let me use it or something. So very disappointing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not interested.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thumbs down for apple. Only ended up with it for free because i forgot to deselect it at checkout.
No, I would not recommend this to a friendRated 1 out of 5 stars
Order cancelled without Valid Reason
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Orders been getting cancelled. Contacted your support to verify my purchase but keep getting transferred to 5 different agent it cost me an hour of my time and it sucks it hasn’t been fixed till now
No, I would not recommend this to a friendRated 1 out of 5 stars
Not eligible??
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be great if it would let me use it, but it keeps saying I’m not eligible and no explanation as to why??
I would recommend this to a friendRated 1 out of 5 stars
Poor program
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This program is nothing like the ones in the past. Nothing works the same and most items you use are no longer there. Do not recommend for $250 spent. Not worth it
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad are Thieves.!!!!! Time for AG office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your service sucks as well as the Teck support at my home, at Best Buy in Poughkeepsie, and over the phone. You owe me $141. that Eddie did the minimal work.
I would recommend this to a friendRated 1 out of 5 stars
Only good for NEW subscribers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No matter how many items you purchase you can ONLY use it once per Apple ID so it’s a waste of time
No, I would not recommend this to a friendRated 1 out of 5 stars
Get it if it’s free
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have free Apple Music with my family plan but this was given to me when I bought something seems to be cool but I prefer YouTube music
No, I would not recommend this to a friendRated 1 out of 5 stars
wish it would work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't know how to ACCESS this so its worthless without the ability to use
No, I would not recommend this to a friendRated 1 out of 5 stars
Do Not Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use. One star because had to rate something to review. Can't say if it is good or bad because I don't use it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not needed?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not need this at all, I have an Apple account already and it is only for new subscribers?
No, I would not recommend this to a friendRated 1 out of 5 stars
Knowing This Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im Not Recognize To Buy This Item, I Woul Like To Best Buy Explain Me Why Is This On My Buy History?
No, I would not recommend this to a friendRated 1 out of 5 stars
Apple Music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used the Apple Music yet. Did not purchase the Best Buy Total package for that feature.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use this product. It may be helpful for some subscribers, but not for me. Thank you.
No, I would not recommend this to a friendRated 1 out of 5 stars
Forced on me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know how i got this. I don't want it. Don't know how to stop paying for it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Apple Music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t access this free item did not want to cancel it at a later date. Too expensive
No, I would not recommend this to a friend