Customer Ratings & Reviews
Customer reviews
Rating 3 out of 5 stars with 2 reviews
(2 customer reviews)to a friend
Rated 2 out of 5 stars
No return info given.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I turned in my Apple pencil to get it replaced/repaired. I includes the extra tips and lightening cable connector,( all parts from the original order). When I got the new replacement, there were no parts included. The agent should have told me to keep the parts when I returned it for repair. Now I have to pay extra for the missing parts which was the fault of the agent, not mine. The agents should have been more knowledgeable than me.
No, I would not recommend this to a friendRated 4 out of 5 stars
Geek squad assisted as much possible w/Apple.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was honest from the start, regarding my Apple devices. The agent was able to let me know how one of my apple products would be fixed and the how long it would take. He was kind and kept honest all throughout our interactions.
I would recommend this to a friend
