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Customer Ratings & Reviews

Your price for this item is $124.99

Customer reviews

Rating 3.8 out of 5 stars with 378 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are positive about the price, condition, and unlocked status of the phone. They appreciate the good value for the price, the excellent condition of the phone, and the convenience of having an unlocked phone. However, customers are negative about the color accuracy, battery life, and iCloud sign-in issues. They have concerns about receiving the wrong color phone, the battery draining quickly, and difficulties signing into their iCloud accounts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 378 reviews
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Nice cell phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cell phone it was like new. When I purchase work good I have no problem thx

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition phone that I would buy again. Reliable buyer

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent condition. Looked brand new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone Is a present and works, but did not came with the tool needed for inserting The SIM card and a basic instruction manual would be fine also coming from Android is a steep learning curve migrating my apps and music and other things are easier with the android app for moving to iOS, moving my ring tones is a whole different level challenge . Overall is a good phone so far for the last 5 days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thumbs up...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Try it you'll like it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a brand new phone. Clean with no scratches. Certified is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great on a budget phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on a budget 128 gb storage does everything you need

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Decent condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came with no scratches and is working fine. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better upgrade. I am very happy with product, great camera...previously had 5s

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, but did not came with the tool needed for inserting The SIM card and a basic instruction manual would be fine also coming from Android is a steep learning curve migrating my apps and music and other things are easier with the android app for moving to iOS, moving my ring tones is a whole different level challenge . Overall is a good phone so far for the last 5 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded up from an iPhone 5c to an iPhone 6 and I'm glad I did. It's not huge in size difference which is great because i didn't want an overly big phone. The most important part of this review is that memory on this phone will keep me taking awesome pics and allowimg me to save them all.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Very good phone, it's like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is perfect, it's like new from apple. Absolutely recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amazing buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the certified pre-owned iPhone because a new one just still out of budget. I was nervous about buying a used one afraid it was gonna be dented or scratched but it is in perfect condition! And to my surprise, It works with my old Verizon SIM card!! /everything is perfect and working amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The phone is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone quality is good .want to make Better packing which bestbuy can do.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Very Awful Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had other bad experience with BestBuy, but I guess this is the peak! The issues with the phone - there was a yellowish border around the iPhone 6 screen; I couldn't sign into iCloud account, I kept getting a message saying the registration server couldn't be reached and requesting me to contact apple. When I returned the iPhone to a BestBuy store close to me, they wouldn't process the return. They asked me to ship it back to where it came from. I did. BestBuy took $35 + $5.49 (shipping) from me, which was very painful to me. I don't understand why they had to do that, especially, because it was due to no fault of mine that the phone wasn't working as expected. If you don't want to have a bad experience, don't think of buying a used iphone from BestBuy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it to my cell phone provider & they updated it & it works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great, besides not being able to turn off the shutter on the camera (even snapchat); went to Apple Support they told me major issue... it was registered in China...so i'll have issues with updating iOS... not good. They couldn't fix even the shutter because it wasn't registered in the US. Tried to get a new one but it wasn't possible... be careful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition. Return policy was short, extra warranty recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Pre-owned Iphone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint is that the battery does not function properly. So that would have to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone, but now it's obsolete

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone can no longer update as much as it needs to. It makes me sad I had to buy a new phone. I really loved this phone tho. I don't recommend getting it anymore because of the updates. It does not work with apple watch anymore.

    No, I would not recommend this to a friend