Customer Ratings & Reviews

I like the cell phone it was like new. When I purchase work good I have no problem thx

Good condition phone that I would buy again. Reliable buyer

Great product, excellent condition. Looked brand new

Phone Is a present and works, but did not came with the tool needed for inserting The SIM card and a basic instruction manual would be fine also coming from Android is a steep learning curve migrating my apps and music and other things are easier with the android app for moving to iOS, moving my ring tones is a whole different level challenge . Overall is a good phone so far for the last 5 days.

Good product for the price. Try it you'll like it.

Like a brand new phone. Clean with no scratches. Certified is the way to go.

Great on a budget 128 gb storage does everything you need

Product came with no scratches and is working fine. I would recommend.

Much better upgrade. I am very happy with product, great camera...previously had 5s

Phone works great, but did not came with the tool needed for inserting The SIM card and a basic instruction manual would be fine also coming from Android is a steep learning curve migrating my apps and music and other things are easier with the android app for moving to iOS, moving my ring tones is a whole different level challenge . Overall is a good phone so far for the last 5 days.

I traded up from an iPhone 5c to an iPhone 6 and I'm glad I did. It's not huge in size difference which is great because i didn't want an overly big phone. The most important part of this review is that memory on this phone will keep me taking awesome pics and allowimg me to save them all.

The phone is perfect, it's like new from apple. Absolutely recommended!!!

I went with the certified pre-owned iPhone because a new one just still out of budget. I was nervous about buying a used one afraid it was gonna be dented or scratched but it is in perfect condition! And to my surprise, It works with my old Verizon SIM card!! /everything is perfect and working amazingly!

Phone quality is good .want to make Better packing which bestbuy can do.

I've had other bad experience with BestBuy, but I guess this is the peak! The issues with the phone - there was a yellowish border around the iPhone 6 screen; I couldn't sign into iCloud account, I kept getting a message saying the registration server couldn't be reached and requesting me to contact apple. When I returned the iPhone to a BestBuy store close to me, they wouldn't process the return. They asked me to ship it back to where it came from. I did. BestBuy took $35 + $5.49 (shipping) from me, which was very painful to me. I don't understand why they had to do that, especially, because it was due to no fault of mine that the phone wasn't working as expected. If you don't want to have a bad experience, don't think of buying a used iphone from BestBuy!

Took it to my cell phone provider & they updated it & it works great.

The phone works great, besides not being able to turn off the shutter on the camera (even snapchat); went to Apple Support they told me major issue... it was registered in China...so i'll have issues with updating iOS... not good. They couldn't fix even the shutter because it wasn't registered in the US. Tried to get a new one but it wasn't possible... be careful.

Good condition. Return policy was short, extra warranty recommended.

The only complaint is that the battery does not function properly. So that would have to be replaced.

This phone can no longer update as much as it needs to. It makes me sad I had to buy a new phone. I really loved this phone tho. I don't recommend getting it anymore because of the updates. It does not work with apple watch anymore.