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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4.2 out of 5 stars with 144 reviews

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82%
would recommend
to a friend

Customers are saying

Customers are delighted by the excellent condition and new look of the Pre-Owned iPhone 6 Plus. They appreciate the reasonable price, long battery life, and great camera. However, there were a few concerns about some of the phones not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-144 of 144 reviews
  • Rated 1 out of 5 stars

    I purchase the IPhone 6 plus that did not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the IPhone 6 plus one week ago. Unfortunately, the IPhone 6 Plus refurbished phone did not power up after two days of use. Even though the phone was certified by Best Buy Geek squad, the phone just would not power up. I took the phone back to the Best Buy for a full refund. Be aware we you purchase a refurbished phone that it may or may not work even though it's certified by Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not much what advertise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order 6 plus best buy send me 6 and refused change

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is defective. Screen freezes and the top part of the screen flickers. Very disappointed, I know it's refurbished but expected it to at least work. Tried call customer service last night and the hold time was over two hours. Tried again first thing this morning and I'm exchanging it. Hopefully the next one will work, the rep said they'll only do one exchange.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone had hardware issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 6 Plus that I bought had hardware problems. In two weeks, the camera went dead. I talked to apple support and they ran some diagnostic tests and they said it was a hardware failure. Secondly the microphone doesn't work when speaker is turned on in the call. Its extremely frustrating for me.

    No, I would not recommend this to a friend