Customer Ratings & Reviews

The phone which I purchased came out in Good Condition ,Had a small scratch on the back (not bad for a used phone) but was all clear in the front Screen, looked almost like new.

This is he second phone I bought preowned an they both came in excellent condition for used I will continue to buy preowned from Best Buy outlet.. great phone, great reception

I got this phone for my son it was a reasonable price and he wanted it for his b-day, every since he got it loves it no problems with at all so far. He hasn’t put it down yet.

Nice phone, it's has data, it has messaging it can send and receive emails it had a calendar, notes love all the features. Gives my daughter access to all she needs to know.

Got this for my daughter previously owned and it’s been working great. Much cheaper than a new one and does everything we need it to. Especially with Apple’s new battery policy - delighted to have this option.

I was surprised that an I Phone would have such a lousy battery. Battery charges slowly and then discharges quickly. I wouldn't recommend this phone

Phone home button has problems, Battery dies @50% Over heating . Not sure why it's selling as excellent.

Got this iphone 6s from Bestbuy deal of the day for a good price and it came in a like-new condition and no problem so far. I didn't notice any battery drainage either. Happy with my purchase

Recently lost an iPhone 6 that was stolen from me, thought a refurbished iPhone 6S was a great option for replacement. Thank you BestBuy for having this available.

Unfortunately, I returned the first phone I received due to a faulty battery. After a couple of weeks, I received the replacement. I will be returning that tomorrow due to a non-functioning rear camera. I will not be purchasing this item again. Certified? What's that mean anymore?

I bought the IPhone 6s for a Christmas gift. It works well, looks great and good battery life. Overall, I would recommend buying this refurbished phone.

Great phone, glad I stayed with the 6S instead of the iPhone 7 or 8 bc the improvements since this phone aren’t really noticeable unless you get the larger iPhone plus version.

Purchased this unlocked phone. although it says in excellent condition. the battery doesn't last the day in standby.

I purchased this iPhone for my son and so far it is great. It was in excellent condition just like the description indicated and my son loves it. Great price as well.

Replacement for phone that went for a swim. Got hold of apple support and they talked me through getting it all hooked up. Everything turned up roses.

I needed an iPhone for my work just to answer my apple ID messages. This product was perfect and came with a charger. Very pleased

As mentioned in the description, phone is not excellent(no scratches on phone though). Little issues with charging and phone also very slow. Over all average performance

I purchase from best buy only because I know what every help that I need I can call the geek squad and get all the help I need.

Got this phone for my dad for Father's Day. Even though it's factory refurb, it has been functioning like brand new without any issues so far. He loves it.

I have been trying to return or exchange my phone as the phone they sent me is defective. I have called and emailed the company that is responsible for their warranty. I have been hung up on twice and my emails were returned for a system error. I am still trying to have this handled!! I have tried calling Best Buy but they say they are not responsible.