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Customer Ratings & Reviews

Your price for this item is $139.99

Customer reviews

Rating 4 out of 5 stars with 564 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

79%
would recommend
to a friend

Customers are saying

Customers are pleased with the condition, new appearance, reasonable price, unlocked status, and perfect working condition of the iPhone 6s. However, they have concerns about its short battery life and occasional glitches when receiving phone calls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 564 reviews
  • Rated 5 out of 5 stars

    Nice Refurbished Certified Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone which I purchased came out in Good Condition ,Had a small scratch on the back (not bad for a used phone) but was all clear in the front Screen, looked almost like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suprised for preowned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is he second phone I bought preowned an they both came in excellent condition for used I will continue to buy preowned from Best Buy outlet.. great phone, great reception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my son it was a reasonable price and he wanted it for his b-day, every since he got it loves it no problems with at all so far. He hasn’t put it down yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is perfect for my daughter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, it's has data, it has messaging it can send and receive emails it had a calendar, notes love all the features. Gives my daughter access to all she needs to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter previously owned and it’s been working great. Much cheaper than a new one and does everything we need it to. Especially with Apple’s new battery policy - delighted to have this option.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    poor battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised that an I Phone would have such a lousy battery. Battery charges slowly and then discharges quickly. I wouldn't recommend this phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks old and has battery problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone home button has problems, Battery dies @50% Over heating . Not sure why it's selling as excellent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mint condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this iphone 6s from Bestbuy deal of the day for a good price and it came in a like-new condition and no problem so far. I didn't notice any battery drainage either. Happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for an iPhone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently lost an iPhone 6 that was stolen from me, thought a refurbished iPhone 6S was a great option for replacement. Thank you BestBuy for having this available.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Two Faulty Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I returned the first phone I received due to a faulty battery. After a couple of weeks, I received the replacement. I will be returning that tomorrow due to a non-functioning rear camera. I will not be purchasing this item again. Certified? What's that mean anymore?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the IPhone 6s for a Christmas gift. It works well, looks great and good battery life. Overall, I would recommend buying this refurbished phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, glad I stayed with the 6S instead of the iPhone 7 or 8 bc the improvements since this phone aren’t really noticeable unless you get the larger iPhone plus version.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unlocked phone. although it says in excellent condition. the battery doesn't last the day in standby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPhone for my son and so far it is great. It was in excellent condition just like the description indicated and my son loves it. Great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All apple here, works like the old one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for phone that went for a swim. Got hold of apple support and they talked me through getting it all hooked up. Everything turned up roses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an iPhone for my work just to answer my apple ID messages. This product was perfect and came with a charger. Very pleased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Condition but not excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned in the description, phone is not excellent(no scratches on phone though). Little issues with charging and phone also very slow. Over all average performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase from best buy only because I know what every help that I need I can call the geek squad and get all the help I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my dad for Father's Day. Even though it's factory refurb, it has been functioning like brand new without any issues so far. He loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been trying to return or exchange my phone as the phone they sent me is defective. I have called and emailed the company that is responsible for their warranty. I have been hung up on twice and my emails were returned for a system error. I am still trying to have this handled!! I have tried calling Best Buy but they say they are not responsible.

    No, I would not recommend this to a friend