Customer Ratings & Reviews

My hubby is hard on technology and he shattered his iphone 7 screen so buying a brand new phone didn't make sense. This iphone 7 works perfectly for him and he's very happy with this purchase. The fact that Best Buy had looked it over well made me comfortable buying it vs buying from someone online.

excelent camera,monitor size everything is good and work good

Battery health at 82%. Freezes now and then and has to be restarted. Otherwise, it works ok thus far.

The phone was in very good condition when it came. The only thing I didn't like was that within the first month I had to get a new battery because it kept dying so quickly and the screen wasn't an apple screen.

great phone. was on vacation in Florida and my phone stopped working, AT&T gave me no fast solution whatsoever even though i had insurance, Best Buy stepped up and offered this pre owned phone at a reasonable price, activated it and i was able to be connected back to the world while on vacation.

It's a great device ease to use and so much storage space I am so glad whit the purchase..very fair price

No issues with this phone!! Great price! Just like brand new!

Bought this iPhone 7 for my Granddaughter as a birthday gift. She needed a new reliable phone. I picked the 128GB memory so she can take all the pictures she wants to and save them. With her new phone she can FaceTime her friends and see them (the screen didn’t work on her old phone). It’s a pre-owned phone that looks brand new.

Perfect replacement for my lost phone!! Best Buy unlocked phones and refurbished phones are excellent value and they are in great condition. I found the phones cost was very reasonable and Best Buy has a great selection. I used my Best Buy Rewards Program $10 and that brought the total down and a great replacement.

Phone is in great condition and works great. Thank You.

its a good phone,handy and easy to use the camera is good

Great phone for a very low cost, ideal for teenagers who dont want to spend a lot of money to buy it new

The phone works well, but I when I got it the ear peice speaker was so low I had to take it to Best Buy to see what they could do, then I was told I needed to go to Apple and see what they could do. After going round and round with people, I got it fixed via apple. Also the visual voice mail on the phone doesn’t work, so you have to call your voicemail. Other than that it works okay.

Buyer beware: iPhone 7 Model A1660 comes with a defective component. Mine failed some two months after purchasing (pre-owned), and created the unfixable No Service message in top left of screen. As I write this, I'm working with a Geek Squad guy to get the phone sent to Apple for repair under their iPhone 7 Repair Program: https://support.apple.com/iphone-7-no-service Would rate 5 stars if not for this No Service issue. Its a sleek phone in a comfortable size at a great price for the consumer.

The phone arrived as described but now less than a month and a half later it is already giving problems with the battery. Sometimes shutting down and other times saying it can't perform a function due to not enough battery strength.

Did not arrive with SIM card, battery not charged, and no SIM card available for purchase in store.

The phone is in good condition and works great. Happy with my purchase

Easy to use and works good Looks new and lots of memory

Phone works great. Like brand new. Price was lowest of all others.

The phone works perfect! However, I has a few scratches and the battery runs out too fast