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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1125 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,125 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Pristine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iphone, fairly easy to use, great camera

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    LIKE NEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im with Metro PCS and was able to activate phone with them and phone looked like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Excellent” description pretty much sums it up. Aesthetics with only truly minor details (you would have to be really looking for it to see it) on the back. Battery life and all other features pretty much as good as new

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone kept in good condition. No scratches or cracks. Runs smoothly no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review for the iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good phone it worked pretty well no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    PERFECT AS ADVERTISED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After recently purchasing a 'refurbished' iPhone from a different vendor and returning it because it looked like someone dragged it behind a bike for a few blocks. This phone was beautiful, excellent condition as advertised. so far looks and runs great. - thanks

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Has some technical issues!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I am scrolling at times the phone freezes. It came in really good condition this is my only complaint!! Not a deal breaker but gets annoying when it happens which is not often but reason cannot rate 5 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great phone. Battery: not so much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and in great shape. Like new! However the battery is clearly used and not great. Battery health says 86 when I got the phone. The phone does not hold a charge well and frequently needs to be recharged.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 3 out of 5 stars

    It is okay enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is ok, just hasa few scratches. But the speakers on the bottom are so dirty. The adapter and usb cable are also not a original one. There is no earphone as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    Not Unlocked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in great condition but it wasn't unlocked. Was on hold with phone company for so long and was sent so many SIM cards that finally we figured out that the phone wasn't unlocked. Called Best Buy to send me a phone that was unlocked and the second one was NOT unlocked also. I had to return the product to store and bought elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device i love the tecnologic i love best buy

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Phone in good condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone in good condition the case it came in was old cracked plastic

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone was of good quality and operational. Great !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in good working order/condition. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Used iPhone 7 (certified)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in perfect condition. My daughter loves it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had few scratches. Other than that good condition will update when time passes

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works good and arrived in great condition was a Christmas present Son loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was in excellent condition like claimed. it was easy to transfer all of the data from my old iphone 6 to this 7 and i love it so much. mainly switched phones because of a lack of storage (my old 6 only had 16 gbs) and i love how now i can download apps without worry! beautiful color and works fantastically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good phone. It was in excellent condition as the listing said.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Has it’s clitches

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes now n again. Came in great condition. Basic for my needs.

    I would recommend this to a friend
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