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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 1125 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,125 reviews
  • Rated 4 out of 5 stars

    iPhone 7 Rose gold 128gb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone look and work great ,no problem so far

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 4 out of 5 stars

    I phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had a couple of scratches on the front and back!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Deal for IPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this phone with the hopes of it being in excellent condition as the description stated. It was! I was very impressed with how well the phone was taken care of. This open box purchase was a great deal that saved me money and gave me a quality product.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    Glad I bought this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy got mine with 91% battery health. The minor scratches at the back are acceptable and could easily be covered by a good phone case. First time to buy pre owned and I don’t regret it all.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome Purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this used and I was surprised that it is in like new condition. What a great deal for a practically brand new Iphone. I got it at the best price on the internet. I shopped around and this was the best price I found anywhere. What a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift to brother in law

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother in law needed an upgrade from an older iPhone and this was a great gift

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one. Nice my family and kids are enjoying. Low budget

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Time will tell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now there is nothing not to love about my Pre-owned iPhone 7. It looks new. It works well. I'm a bit nervous since the warranty is only 90 days and I wonder why not a year at least. But, this is my second pre-owned phone and the first one worked like a clock!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    its ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone gets hot when charging. At a 100% charged it's doesn't hold a charge for very long. It's hard to hear the person your talking too, weather you call them or they call you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Purchase was worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the phone the next day I ordered it. It’s overall in good condition and I haven’t had any problems with it. It did have a small scratch on the back but the description did mention it. I was a little scared of making the purchase but I think the price was worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All was good with the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a good quality phone for a reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like new, and work good, excellent condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPhone for a refurbished product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my Granddaughter who's old phone bit the dust. The day I told her it was to arrive, she impatiently waited peering between the kitchen blinds looking for the mailman. To her disappointment it wasn't in the mail. Minutes later it was delivered to the door just the day it was promised and in a timely, quickly shipping manner. We were both so happy with this phone. With only 1 or 2 very small cosmetic blemishes, it was beautiful. No problems with the screen nor in using the phone. Works great and she only puts it down when she's sleeping, it seems. I would highly recommend buying this product or any other from Best Buy. From talking to the clerk to recieving in the mail, the service was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade parents phone from 5s to something that wouldn't over whelm them.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone for young teen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Con- battery dies fast Pro- works as any other iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera never collects dust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, great camera and has no prior damage.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and beautiful. It looks brand new. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this iPhone 7 instantly! Was in great condition when arrived. I popped my SIM card in and set up my Apple account and everything worked instantly without any issues. Phone is sharp and clean. Very happy! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone and wonderful purchasing experienc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my beloved iPhone 6S, which I accidentally ruined. I went right to Best Buy website and found several used iPhone 7 phones, I chose one, ordered, and it was ready for pick up 2 days before scheduled. The pick-up experience was absolutely perfect in every way. I bought the screen protector that they recommended, a very kind gentleman cleaned my new phone and installed the screen protector for me. The entire experience was pleasant, and I am thankful.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    came in good condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in good condition with minimum wear and tear.

    I would recommend this to a friend
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