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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,317 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing ! Easy to use and wouldn’t mind buying it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a little upgrade. My daughter loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone for the value is great. Apple products are very reliable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working after 1 month

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone always had issues but my teen kept using it and now it’s completely useless. Mane standard features such as headphone jack (which is also the lighting charging jack) doesn’t work. She can receive calls but no one can hear her speak. Bluetooth stop working as well. I bought this particular one because it was advertised as “excellent condition “ hardly!! Stay clear from refurbished IPhones because no company takes real time to make sure every single feature works properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great for grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great first phone for grandson. very easy and simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These items are as just described. Fast shipping. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, and the battery health is 100%, not too bad choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice to renew my former iphone 4S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a great phone to replace the older one. I am happy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 7 pretty awesome and I’m good with my replacement phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves as a replacement for my stolen phone, it's great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed…

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refurbished phone did not work.. This was during Covid.. Very hard to get in to get geek squad to look at.. I called and they said I had one year apple warranty.. Thought I would wait to go back to Vero Beach Best Buy. Since I'am a snowbird and live in Wisconsin in summer. Brought it to geek squad couldn’t fix.. They said it would be $300 to replace.. I had already paid $ 240 for refurbished.. Very disappointed..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Child's 1st iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from her Android. She really liked it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got it as a gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my niece it’s just happy with it best buy the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I bought this a couple of weeks ago. I love it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone did not work well. It does not hold a charge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great pre-owned I phone7 works like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. I would recommend this to a Friend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after a few weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXTREMELY disappointed with this phone and the fact that it was described as perfect condition at the time of purchase. Started to turn off a week or 2 after I bought it and then eventually shut off for good. Wasn’t able to get a refund/exchange and I’m out $350 now. Went to Apple to see a technician and was told the logic board is fried. Won’t be purchasing a refurbished phone from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and no issues so far, it’s worth your money!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the phone because it was the wrong color. Upset that I had pay a 45 dollar restocking fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the price....Great quality picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price Great quality pictures...

    I would recommend this to a friend