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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,317 reviews
  • Rated 5 out of 5 stars

    Amazing phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing, technology, apple is awesome. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Too hot to handle.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not a good phone. It would just randomly get hot. I had to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Refurbished Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this phone for my daughter it didn’t last 6 months she wasn’t very happy refurbish phones no good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Worked out perfectly. Mom is in love with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing purchase at a great price. Thank you

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Iphone7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is such junk I could have it fully charged but once it’s off the charger the life drops drastically

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my daughter and she is very happy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hardware Crash/ Refurb Apple I 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day after receiving I 7 Refurb. Phone hardware crashed. Had too take to a Apple Store, was giving a loaner. Still waiting for update why phone crashed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    battery dying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery dying soon as i got it and already having to replace go with somnething newer!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died within a week. Voice quality issues. It turned to be a trash!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great phone, perfect size and excellent service

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    Do not buy, please save your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says that it’s unlocked but it isn’t, do not buy and the phone comes beat up with hell of scratches

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like a new cell phone! Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice deal! I really recommend! Works great!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera would not focus,phone stopped working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed in the phone I received, I was hoping to get a quality refurbished phone and save some money during these difficult times. My work hours have been cut back so saving money is a priority but I also need a good phone to function in everyday life. After three days phone would not accept service because the ISO update would not download. The process of waiting on the phone to arrive and having to return it has been a pain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy pre- owned phones!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy pre owned iPhones, I bought an iPhone 7 for my dad and it only lasted 3 months. I took to the store and they said “there’s nothing we can do to help you.” So I decided to take it apart to see if something was loose, and I found loose screws and others were just laying close to the battery. Thumbs down Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted and price was better than i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product is as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is working well, have not had any issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ion got the first phone didn’t work. I called the warranty and they sent me another phone didn’t work either

    No, I would not recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone wasn’t unlocked and it surpose to been sad..

    No, I would not recommend this to a friend