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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,317 reviews
  • Rated 3 out of 5 stars

    It works but it is scratch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good but is all scratch from the screen and the back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 7

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it from Best Buy as a used phone. Said excellent condition. But the battery needs replaced. The iPhone says it needs serviced. Phone was over priced. And to repair it will cost more money for an outdated phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in excellent condition. Operated fantastic and breeze to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery health at 82%. Freezes now and then and has to be restarted. Otherwise, it works ok thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost phone, great value replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for my lost phone!! Best Buy unlocked phones and refurbished phones are excellent value and they are in great condition. I found the phones cost was very reasonable and Best Buy has a great selection. I used my Best Buy Rewards Program $10 and that brought the total down and a great replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this phone!! Great price! Just like brand new!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lot's of pixels in the camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device ease to use and so much storage space I am so glad whit the purchase..very fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7 - Birthday Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPhone 7 for my Granddaughter as a birthday gift. She needed a new reliable phone. I picked the 128GB memory so she can take all the pictures she wants to and save them. With her new phone she can FaceTime her friends and see them (the screen didn’t work on her old phone). It’s a pre-owned phone that looks brand new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery and overheating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the back of the iPhone arrived with a ton of scratches... The aluminum back case was overheating after 3 minutes of use, everytime... after 30 minutes of use I got only 45% of battery and i iPhone on fire... dangerous, I'm not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Like New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is in great condition and works great. Thank You.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it's good for pre-owned. I chose this because I thought it came with a warranty but there was no warranty card. Luckily the phone is in good condition, the only thing is the battery drains a bit quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good phone,handy and easy to use the camera is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graet price for what you´re getting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a very low cost, ideal for teenagers who dont want to spend a lot of money to buy it new

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was not a good buy, after 3 months the phone battery life is no longer good. The phone gets hot easily. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works good Looks new and lots of memory

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good shape

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not arrive with SIM card, battery not charged, and no SIM card available for purchase in store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly reasonable price- unlocked and in good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in good condition and works great. Happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but with a few issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works perfect! However, I has a few scratches and the battery runs out too fast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for iPhone 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Like brand new. Price was lowest of all others.

    I would recommend this to a friend