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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 3.3 out of 5 stars with 712 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.5 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 3.4 out of 5 stars

61%
would recommend
to a friend

Customers are saying

Customers frequently mention the good condition of the Pre-Owned iPhone 6, praising its clear view and great pictures. However, they also commonly complain about the phone freezing regularly, which can be frustrating when needing to take quick action. Some users also express dissatisfaction with the battery life, requiring constant charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 712 reviews
  • Rated 4 out of 5 stars

    apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was completely functional and only had a few minor blemishes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works, but it has problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen sticks. Sometimes I have to shut it off and restart it. Sometimes that doesn’t even do the trick. I trade stocks sometimes. A phone with a touchscreen that freezes regularly is a huge pain when you need to take action quickly!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not up to Best Buy's quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased refurbished phones from Best Buy in the past. They are usually in excellent quality, and function properly. It seems like this phone came from a 3rd party supplier. The phone had dents, dirt, scratches, and the screen was obviously a replacement. There were problems from the start. The phone would randomly shut off, and the audio was really soft on max volume. I tried to return, and was charged $35 restocking fee even as an Elite Plus member. I recommend skipping used phones for now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the phone because it did not go with my carrier

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this refurbished. Good condition and has worked well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gave as a gift but they seem happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In good shape. Arrived in box. Works with a T-Mobile sim.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The phone was good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a back up phone and this one work very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for a tween

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery has some issues but great phone for the most part.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone with a good price tag it is very affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, i love it. Will recommend it. Yay

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really disappointed with purchasing this Phone. I was buying this phone for my son, and I was looking for an IPhone 6 not IPhone 6s. After receiving the order It turned out to be IPhone 6s. But I decided so what it shouldn’t matter. But in a month my son started noticing that the phone was losing charge faster than it should, and sometimes turning off even if it had %50 charge. Now that we are three months in the phone won’t start even if in charge. This was a very bad phone and my money wasted!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had quite a few scratches but overall i really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is all that was described and more! The quality and condition is like brand new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone just one defect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone & battery dies quick, constant charging

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal on Apple iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good price on a 6. no problems so far .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, works perfectly, refurbished phone for a good price compared to phone companies prices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding up good and no defects. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very cheap and that is what i need. a good phone (apple) to work and just that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone in good condition. works well without any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the good phone very good in condition

    I would recommend this to a friend