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Customer Ratings & Reviews

Your price for this item is $164.99

Customer reviews

Rating 3.6 out of 5 stars with 280 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers highly value the affordability and fast shipping of the Pre-Owned iPhone 6S Plus. However, they have concerns about battery issues, the possibility of the phone being blacklisted, and the risk of it suddenly stopping working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 280 reviews
  • Rated 2 out of 5 stars

    ihone 6plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone stop working after 30 days of use/no ringtone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with the phone, really enjoy the phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I purchased from elsewhere. I am unhappy with the phones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoever sold me this phone knew it was a piece of crap from jump. I literally just bought it and now I can’t return it and the phone doesn’t work at all. It only worked for 2 weeks and was glitching those 2 weeks that I had it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was covered in small cracks, the back was Also scratched. Overall The phone was way to damaged. Yes we are aware of this being a used phone but again this was way too damaged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished iphone i bought was in bad shape I could not used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    zero stars Defective peice provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I received package. I felt very happy. Got iOS 12 upgraded phone. All setup done and all set good. The main and biggest problem is with ear phone volume. When I answered the call and increased volume. Its hard to hear the voice from caller.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone wouldn’t work! Purchased this for my dad and it wouldn’t connect to the network!! A person would think GEEK Squad would test all of this before selling and disappointing customers! I’m very upset at Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 7 Plus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know you’re selling people pee on phone at least seven people like a decent phone this phone is not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SNAIL SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A SNAIL WALKED THIS IPHONE TO ME, TOOK ALMOST A MONTH TO GET FROM THE TIME IT WAS PURCHASED. NEVER OPENED UP THE PACKAGE RETURNED IT TO NEAREST BEST BUY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone freezes up all the time. Constantly have to turn off and back on. Wouldn’t purchase again. Have only had it 30 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone didn't work. Had to return it. Bought a phone from Amazon instead and it was less expensive and works great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iphone 6s plus

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the entire phone started randomly restarting its self and now it wont work it constantly restarts

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for a little more than one year only. Today it suddenly stopped working without previous notice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got with damage on the screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly I'm OK to receive it with few marks after checking it has screen damage which I'm not interested and returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iphone 6s plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone pixelated after about a week. I tried to return it but the return option was up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pay 250$ for that phone and i had been charged 35$ for return that .not a good deal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all you never get you phone and it is a hard job to get the money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone would freeze and when pressing a button sometimes it would press and open other apps instead. Not functional

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device doesn’t work. FaceTime or messages are available.

    No, I would not recommend this to a friend