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Customer Ratings & Reviews

Your price for this item is $164.99

Customer reviews

Rating 3.6 out of 5 stars with 280 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers highly value the affordability and fast shipping of the Pre-Owned iPhone 6S Plus. However, they have concerns about battery issues, the possibility of the phone being blacklisted, and the risk of it suddenly stopping working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 280 reviews
  • Rated 1 out of 5 stars

    Default phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work had to send it back. They knew the phone would not work and they sent it out anyway.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones sold in horrible conditions, they did not honor return or warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was bad, i got several others from BestBuy but this was really bad in condition, i had to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad phones sold, warranty not honored phones in horrible conditions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't hear on it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not get a used phone again can not hear when talking to someone on it...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Not worth moneys to buy when it keeps freezing !”

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Guys no

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys don’t buy at all they selling broken phones mad face

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    phone was damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not satisfied as product was damaged and was not working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mmmmmmmmmmmmhomie love it best thinh ever

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SCRATCHED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with the phone. The screen is scratched and so are the edges of the phone. I wasn't expecting a new phone; but, they could've replaced the scratched up screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone I revived was in excellent condition. With only minor scuffs and scratches. The battery percentage was at 83% which is pretty good considering it is an older model. The camera is apple quality and I’m very happy with the product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    its ok.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone came in good condition. I understand it was used, the only problem was that there was a huge dot of highlight on the inside screen, which really bothers me. overall I would not recommend since its used, you never know what you're going to get and its overpriced for sure. if you're going to spend $400, just buy a new phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not working well when I speak on the phone I can't hear the person and the camara is messed up!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't received the ear phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting all the accessories that would come withe phone but didn't receive ear phones and its very disappointing!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 2 out of 5 stars

    Scratches on mobile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really disappointed with 16GB rose gold 6s Plus, mobile full of scratches and very small dent. Not worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and it works better than any other phone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    iPhone used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery issue. Gave me warning and battery hardly lasted for 30-40 min after fully charged.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Would not buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not hold charge. Phone cuts off randomly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not hear people talking. Now I have to deal with a third party because the phone was so-called refurbished to get a replacement. What a hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible purchase screen went out the day I got it

    No, I would not recommend this to a friend