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Customer Ratings & Reviews

Model:
7 256GB GOLD RB
SKU:
6305002
Your price for this item is $169.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,317 reviews
  • Rated 5 out of 5 stars

    Smart buy i

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for a work phone ! I really recommend this iPhone regardless what anyone says lol ! Ty Best Buy for this buy smart buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole experience with getting this phone at Best Buy was disappointing. Please note no APPLE charger is provided with the purchase. Also the box I got was beaten and I was forced to buy an open phone case with the device at no discount. 10/10 would not buy at Best Buy again. But the phone itself is a 6/10.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Supposedly “unlocked” iphone 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone is not “unlocked”, it is an AT&T phone, so you cannot bring it to any carrier.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson was so excited to receive this phone, Very happy, he set it up himself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s for my son, it’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was meant for my son and for him, breaking phones is no feat. Thus here we are 13 phones deep yet he still has this one, So I would rate it pretty good. Yippee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Size fits in many different pockets.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came as advertised in excellent condition. Went to AAT store and purchased SIM card and walked out with a brand new working phone. No problems since then.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone was not able to read the sim card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone with no damages, but it was not able to read the SIM card. It gave an error saying that an update failed therefore I couldn’t use my data. I had to call apple support and they told me that they were having this same issue with all of these models. They said they will fix the phone for free but I had to travel out of the city to Indianapolis or Chicago to get it fixed. Luckily I was already planning to go to Chicago that weekend. But for others it could be a big inconvenience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great space for photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most produces that I have been bought from your company still feeling great! Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is great. The only thing is that the battery dies way too quick.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone for my son !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently received pre owned iPhone 7 looks amazing. My son will be super excited when he opens it on Christmas morning. Thank you Best Buy for keeping our family up to speed on all our electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My bestbuy customer review oakcliff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is trust worth products come in great condition its a great budget resource for quality items you want

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery 84% capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone it self is clean but out of the box only had a 84% battery life capacity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. In good condition, no signs of wear and tear. Go ahead take a leap of faith, you won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My grandson’s phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the phone for my grandson and he loves it and I’m very satisfied with the quality of the phone thank you guys

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with scratches all over the screen. It randomly freezes and/or turns off. The home button stopped working after a month of use. Now I have to use the handicap access settings it is a pain! Can’t return it now because they make the return period too short. By the time you find out the issue it is too late and they know it! Save your money and buy something worthwhile.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself was in excellent condition. The service in store was quick and pleasant. I would definitely recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's phone died. We needed an apple phone to be compatible with all his schools programs. This was a great way to get a good enough iphone at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely easy to swap plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously this is a great smartphone, but having an unlocked version to allow me to easily swap SIM cards without going through any carrier is great for travel and other use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mother as a birthday gift do it I programmed and showed her how to work and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone. Excellent quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade from an old iphone 5c dinosaur. Photo quality is excellent. Great value and price. Phone was in mint condition when I received it.

    I would recommend this to a friend