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Customer Ratings & Reviews

Model:
7 256GB GOLD RB
SKU:
6305002
Your price for this item is $169.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,317 reviews
  • Rated 5 out of 5 stars

    iPhone XR is the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged with an iPhone XR , this iPhone 7 has only 32 G and I bought iPhone XR who has 64

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! Much better than spending hundreds of dollars for an iPhone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone for second hand. I've been using it since July. It lags sometimes and the sound doesn't work but it works pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone was in great condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. It is a freat phone. No scratches or dents. Overall good value for money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Device functions as normal and as expected . Operations Good . My only complaint is that the device charger included in the order does not work . The Cord or the Block it plugs into via USB port is not working . So I am disatisfied that I already right out of the box had to purchase a new charger .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller than the 6+, but it works for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like new. No problems. Everything work Took a while to deliver though. I wish They had 2 day delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for kid.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got this phone for my 11 years old as a replacement of her old phone. Works great, so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice slim design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, lots more gigs than previous phone. Fast delivery, nice selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent condition!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was exactly as stated. Unlocked and working as if it were brand new. Extremely satisfied with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great, it felt like a completely new phone like it was never used before. I am completely satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect size for my son

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoy using this phone. He's autistic and it the rose gold color keeps him smiling. The sound is great with his specialized headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for my youngest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks so much for making the process to get this phone easy and set up was no issue with Sprint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved this color of the phone it was really cool it matches my soul

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iphone 7 it works perfectly well. , though it doesn't come with earphones but is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone in excellent condition. I got this for my mom and she really liked it. Battery life was 92 percent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective dangerous cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just paid over 200 dollars for a phone that does not work. Now I am returning a defective device and Best Buy is charging me a restocking fee for a defective device. This device gets extremely hot on the battery area then disconnects from the cellular network. There are also numerous error messages about it not connecting to Wi-Fi even though it’s connected. My best guess is it’s because it’s over heated. This is most likely also dangerous especially for a child to carry around. I will be filing a complaint with BBB if they charge me a restocking fee. I would give it a negative one rating if it were an option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my preowned phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase if preowned iPhone 7 . The phone looks new and is working great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this phone hoping to get at least in proper box but got it in fc... plastic I mean Best Buy u guys can do better then this kind of shipping.disappointed also the phone have lots of crashes and glass is faded. Hard to see in it sometime what to say to this junk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7, for the money it's a really good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it is a i-7, for the money, you cannot beat it's quality!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good deal I have ever had best buy and it in excellent condition.

    I would recommend this to a friend