Customer Ratings & Reviews

I exchanged with an iPhone XR , this iPhone 7 has only 32 G and I bought iPhone XR who has 64

Excellent phone! Much better than spending hundreds of dollars for an iPhone!

A good phone for second hand. I've been using it since July. It lags sometimes and the sound doesn't work but it works pretty good.

I am happy with my purchase. It is a freat phone. No scratches or dents. Overall good value for money.

The Device functions as normal and as expected . Operations Good . My only complaint is that the device charger included in the order does not work . The Cord or the Block it plugs into via USB port is not working . So I am disatisfied that I already right out of the box had to purchase a new charger .

Feels like new. No problems. Everything work Took a while to deliver though. I wish They had 2 day delivery

I've got this phone for my 11 years old as a replacement of her old phone. Works great, so far so good.

Nice phone, lots more gigs than previous phone. Fast delivery, nice selection.

Phone was exactly as stated. Unlocked and working as if it were brand new. Extremely satisfied with my purchase!

This phone is great, it felt like a completely new phone like it was never used before. I am completely satisfied

My son enjoy using this phone. He's autistic and it the rose gold color keeps him smiling. The sound is great with his specialized headphones.

Thanks so much for making the process to get this phone easy and set up was no issue with Sprint.

I really loved this color of the phone it was really cool it matches my soul

I love the iphone 7 it works perfectly well. , though it doesn't come with earphones but is perfect

It’s a great phone in excellent condition. I got this for my mom and she really liked it. Battery life was 92 percent.

I just paid over 200 dollars for a phone that does not work. Now I am returning a defective device and Best Buy is charging me a restocking fee for a defective device. This device gets extremely hot on the battery area then disconnects from the cellular network. There are also numerous error messages about it not connecting to Wi-Fi even though it’s connected. My best guess is it’s because it’s over heated. This is most likely also dangerous especially for a child to carry around. I will be filing a complaint with BBB if they charge me a restocking fee. I would give it a negative one rating if it were an option.

I am pleased with my purchase if preowned iPhone 7 . The phone looks new and is working great.

I order this phone hoping to get at least in proper box but got it in fc... plastic I mean Best Buy u guys can do better then this kind of shipping.disappointed also the phone have lots of crashes and glass is faded. Hard to see in it sometime what to say to this junk

Even though it is a i-7, for the money, you cannot beat it's quality!!

It is very good deal I have ever had best buy and it in excellent condition.