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Customer Ratings & Reviews

Model:
7 256GB GOLD RB
SKU:
6305002
Your price for this item is $169.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,317 reviews
  • Rated 5 out of 5 stars

    LOVING IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Iphone and it's challenging learning to use it, however, the more I learn the more I like it. It's amazing and has amazing capabilites. Never thought I'd own one, now I believe that i should have owned one a lot sooner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very refurbished...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed immediate battery replacement, the phone will not hold a charge and get quite hot when using.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good although it is a pre- owned phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    280 bucks on a phone that lasts four hours at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is straight cheeks. Apple needs to pull some money out of their own pockets and make a decent phone not a trendy phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I buy a refurbished iPhone. I am somewhat disappointed. Would not repeat the experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal! and the shipping is fast! looking forward to order again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    With the stupid shutdown have not opened the packa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With you having to do business on a card table outside your store, I have not opened the box as yet. Have questions and will not hold up other customers to do so.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SIM drawer disfunction possibly, rest is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for xmas from my inlaws so out of the 14 day window ...gonna call Best Buy and see what they can do. The SIM is working in two other iPhones and registering my carrier, but on this phone no matter what i do to trouble shoot it only holds signal for a brief period of time and never more than one bar and they says NO CARRIER for most of the day. So just using my old phone instead. So bummed. iPhone7 seems fine with everything else but with this issue no good. Phone is unusable like that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Conditions in general

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable does not work and the battery life is bad. Probably I need to replace soon. It was not a good decision to buy this phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy at your discrete

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a used Apple phone has its costs. I purchased this for my mom but over a year, it’s been having some technical issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone Everything okay ..good phone Very good Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good iPhone 7!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good iphone 7 for the price. Great Value and size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. No problems whatsoever. Will buy again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I’m quite disappointed with this purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone runs out of charge very quickly. I’m talking about within 3 hours if I listened to my bible app on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iphone 7

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sucks i hate it it doesn’t even work man couldn’t return

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    locked

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sent me a locked phone. it wasnt supposed to be

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cheapest deal around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase and would recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very good value iphone. Should have bought new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone as a replacement for my daughter but the first one would not activate at T-mobile. Exchanged phone (Best Buys wanted to charge a restocking fee even though I tried to exchange 1 hour after purchase when the phone did not activate). The second phone activated but ended up having focusing problems for the camera. Trying to get a replacement through warranty now. Will see how it goes. Be careful as even though they advertise these phones as certified, there appears to be a high percentage of refurbished phones that have problems.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats after some use. Build quality is good for a phone over 5 years old

    No, I would not recommend this to a friend