Customer Ratings & Reviews

Unlocked iphone is awesome!! Able to use any carrier or pre pay services, as long as you create an iCloud account which is an email. Overall great buy!

Phone worked for 2 days then quit working..... Would not hold a charge..... Cody was the salesperson who pushed this product as Excellent condition.... Refunded full amount though.... Will never deal with phones from them again..

It lasted for about 8months but the antenna went bad

I ordered this phone since bestbuy had this phone instock and can be picked up immediately. It turned out to be best choice. so far so gud. Thanks for bestbuy!!

The phone was perfect for her, her old one had a cracked screen, since it's her birthday on the 22nd of December she usually gets a nice gift. She love it!

When buying preowned, always use BestBuy. Safer, always competitor prices, and you have customer service if you need it!

I took the phone to T-Mobile to transfer service from my old phone to this refurbished one. They told me it is “locked”. Best Buy told me to make an appointment with Geek Squad so we will see. Why does the ad say “Unlocked”?

Bought this phone for my son, got a cheaper one to see if he could take care of it. Has held up extremely well

my phone is still going good :) I have switched between 3 carriers and all were compatible with this unlocked phone.

Still have my Apple iPhone 7 but I am in the market for a trade in so I will trust Best Buy with the purchase of my new iPhone.

The phone was not unlocked, items missing. As customer Im very disappointed.

I got this phone for a relative because she needed an unlocked phone. It works great and it was very affordable.

The phone's battery dies quickly and the phone can't find the service provider all the time. It keeps searching for service but in the end still no service. I will never buy it from here ever again.

Very helpful Geek Squad to diagnose the problem and upon my return phone staff assisted with set-up.

Very happy with my pre-powned Iphone 7. I needed to upgrade from the Iphone 6 and I use a 7 for work, so decided this was a good version to get for now.

The battery life is practically nothing will be at 87% and then at 9% 30 min late the phone would have to be in a certain position to even charge.i hate this phone with a passion the absolute worst thing I have ever bought from Best Buy.

the price was ok but this one will be returned within a few days

Thanks for a great deal on this phone. It’s practically brand new and everything is as it says.

I bought the phone on December 8 gave it to my husband on Christmas day after we got it put together and he made a phone call I could not hear him it was muffled tried going back to Best Buy and they would not return it because it was past two weeks

Apple - Pre-Owned (Excellent) iPhone 7 with 128GB Memory Cell Phone (Unlocked) - Rose Gold is a budget useful phone.