Customer Ratings & Reviews

product arrived quickly - in great shape and works great - no concern with buying pre-owned from best buy - quality product.

Everything worked great and the screen worked as well the only issues was that when you plugged in the earphones they wouldn’t connect and it’ll still play from the speakers so I tried some brand new ones and it was the same issues hopefully no one else had to deal with this.

iPhone was connected to original owners iCloud and defective.

I really wanted to give you guys a good review, but when my phone arrived and I set it up I found that the microphone doesn’t work at all. I can’t make calls or take videos/FaceTime.

Brought for my godson and he lovesss it doesn’t comes with headphones. Just the phone and charger and it came in a clear box case

The iPhone 7 arrived quickly and looked great. Updating took a little longer than one would expect. The phone crashed when I tried to open the camera app and take a photo, then went into the 'spinning pinwheel mode' and couldn't be shut off after various attempts. Not a good way to start a phone relationship. The pinwheel was still spinning an hour later when I returned it to Best Buy. I was able to return it with no problem, so that's a good thing, but still a disappointing experience.

In 3 weeks mic is defective. Can’t make Or receive calls.

This device was much wanted and looked forward to getting by our son. Unfortunately, its cellphone capability was not functional. So basically, Best Buy sold us a faulty used device. Better to make sure used materials work before you sell them. It was returned along with its case.

Great phone nice and sleekBrought it for my nephew and he loved it and still has no issues with the phone to this day great buy

This was just as promised and one of the only phones available right away during covid. Used the remote pick up - very easy!

trying to get navigate thru and get frustrated at times. Are there any videos I could watch to help me with the different icons?

Renewed/refurbished means old battery to Best Buy. Why not state that it will have an old battery. Phone was not unlocked as advertised. Sloppy return process. I use Best Buy online when product is not available at Costco.

The phone is perfect, just wish they came with headphones.

excellent product and fast. some details outdoors but nothing that interferes with everything in the phone system. very happy

IPhone 7 is just the right size and has everything I need! The best surprise ever was the phone arrived earlier than expected!

Battery Health shows 80% & Incoming Voice not clear. I emailed my issue to the phone seller and also called no one responded. So I am returning the phone today.

Good item and great price. Ive been watching and waiting for iphone7 with great storage space.

I returned 6s and ordered 7. The battery of 7 lasts for ample amount of hours. This is great for money product.

Aaron Cruz your team is outstanding. His knowledge and his personality makes a plus for your company,

We received the iPhone 7 and it’s in good condition. It was sold advertised as being unlocked but once we put our sim in we discovered it was not unlocked which will now require us to take time with apple support.