Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
7 256GB GOLD RB
SKU:
6305002
Your price for this item is $169.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,317 reviews
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone is not great condition Is very beaten

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone while it was on sale for like $200, I got for my old man and he seems to love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for my college kid!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid dropped her phone and broke case and phone. This replacement phone has the brain needed for a kid in college. So far, no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phoneo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. That’s all I have to say about matter I don’t know why they require you to write all this when I don’t want to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke right after 3 month period

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have known better. NEVER buying a refurbished from from BestBuy again. The display wasn’t an apple genuine display and stopped working right after the 3 month warranty date. What a waste of money!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone and has no issues at all.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great phone and the battery has shown no signs of age/wear. Best Buy so far has been great place to purchase used iPhones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my mother. She had a 6 and didn't want anything to high tech. This was perfect for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my cousin when the price dropped, she really enjoyed the time she used it. I think she has an X now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and light to carry !!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my new phone and the best part of purchasing it thru Best Buy is that their “ geek squad” were so helpful !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work with Verizon, but I had bought it for a child so it worked just fine with WiFi which served my purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great used phone from Best Buy. This served well for my daughter and would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t have a problem buying a refurbished iPhone. I think it they are overall good products to buy. You definitely save some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Another victory with the used/excellent/refurbished phone! Thank you BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian's review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was excellent best buy was clean and every one answered our questions a pleasant place to to business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great! I didn’t want a new phone. I’m to hard on them. So this was the perfect answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    small iphone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small phone, price was not all that great, could have been $100 or $200 cheaper

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible battery

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life was horrible. 2 days after getting it, battery wouldn't last more that 2-3 hrs. returned it after 4 days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It was the perfect Christmas present!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my daughter. The screen is in perfect condition and the battery charges to 100%. So far no problems!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work with my carrier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone because it said it was unlocked however would not work with my carrier. Very easy to return however still had to pay the $35 “restocking fee”. Very disappointing considering it said it would work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    it's a nice phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a nice phone....bought it for my girlfriend... she likes it .. she has to get to know how to use it....

    I would recommend this to a friend