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Customer Ratings & Reviews

Model:
7 256GB GOLD RB
SKU:
6305002
Your price for this item is $169.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,317 reviews
  • Rated 5 out of 5 stars

    Great phone if you’re looking for a new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really pretty, works very well, good if you really liked the iphone 6s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and after updating it is still fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughters I phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great @nd best of all my Daughter loves it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item impossible to use.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was garbage. By the time I started to use it which is recently, the battery expires within an hour. It freezes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 7 32G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iphone,strong signal and fast!i will recommend this phone to friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good item and fast download and okay with any pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use website great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be using best buy again thanks best buy made buying a cell phone easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPHONE was as described, prompt delivery, well packaged......works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came very well packed and with charging cable and adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carzer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPhone with very nice features for daily use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well refurbished by Best Buy. Completely reviewed and packed well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to activate, shipping was on time. It was working perfectly well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone worked for about 1 week it gets hot to the touch at times and I cannot make calls because cellular update failed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has been working perfectly so far. My son loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes and receives calls and texts. Couldn't ask for more

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy Pre-Owned w/ Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been diligently working on getting our device’s Activation Lock removed. After multiple calls to, visits to and documents from Best Buy and calls to Apple; Apple is still determined that either Best Buy or myself are criminals. Since I have the Best Buy receipt it must be Best Buy that is shady. It is not worth the hassle to purchase pre-owned devices from Best Buy. They will force you to jump through hoops for information that still will not fix the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but was very expensive. I think they overpriced!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy used phones from bestbuy and they have worked out for me so well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love iPhone. The 7 runs hot, but is otherwise a good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes; I’m very happy with my iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture are very good. The Video is absolutely great .

    I would recommend this to a friend