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Customer Ratings & Reviews

Model:
7 256GB GOLD RB
SKU:
6305002
Your price for this item is $169.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,317 reviews
  • Rated 5 out of 5 stars

    I love my iPhone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great phone, so worth the money. Love it, best phone I have had yet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced with poor battery performance..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 100 bucks more than I should have paid and battery life is poor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for moderate use and camera is great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 7! It's sleek and lightweight with lot of new features,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son and he loves it! Will recommend this to friends

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very sad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very bad and the battery is very weak 74 and I didn't trust in Best Buy again when I return lost 45$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent storage ability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone. Works well. Picture quality is excellent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone had a lot of issues. With it being a used/refurbished, j didn’t want to see if the bugs could be fixed. So, I traded it in quickly for a brand new phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Pre-owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and clean product. I love pre-owned at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Got for my daughter she loves it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work just as expected, made with quality, very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my apple phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have more space which I need for school. Great product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And to add insult to injury the warrant card by CCR lists e-mail address that does not accept mail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not do the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - The battery was at 87% capacity - Unlock did work with Mint (T-Mobile) but the Phone couldn't read my SIM after using the phone for one day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. My son is happy with it since his got smashed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I hate this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am FURIOUS! I hate this overrated intrusive piece of garbage. I am trying to exchange it for a Samsung Android which appears to be a copy because the serial number was invalid when I tried to activate it. So now I have to go to the store and hope I don't get charged 2 re-stocking fees. I am stuck with this awful iPhone because I need a phone until this gets resolved. And I can't talk to real people on the phone because your customer service SUCKS! How's that for a review????

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine... secure and has very good reception.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    disapointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold a charge. I did not realize that I only had 15 days to return it :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my daughter her first iPhone and in excellent condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cell and perfect for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gif for a friend or family is a great cell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In excellent quality!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m highly recommend this for everyone! I’m very happy!!

    I would recommend this to a friend