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Customer Ratings & Reviews

Model:
7 256GB GOLD RB
SKU:
6305002
Your price for this item is $169.99

Customer reviews

Rating 3.8 out of 5 stars with 1317 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent condition and reasonable price of the pre-owned iPhone 7, along with positive feedback on its ease of use and camera quality. However, many customers reported concerns regarding battery life. Some also mentioned minor cosmetic imperfections or issues with the phone overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,317 reviews
  • Rated 1 out of 5 stars

    Bad phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this phone. Too many issues. The staff and geek squad were amazing, the device was not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    just get one of the newer phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone freezes a lot I wish I just would of gotten one of the newer iPhones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PHONE IT IS TRASH

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke after 2 months the speakers stopped working I couldn't make calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too Hot to Handle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good phone. It kept overheating. I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rewards

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just for Rewards Just for Rewards Just for Rewards

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buying a pre-owned again, it stopped working a month ago. Waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished defective phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for two weeks i found out that the phone is defective

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading advertising!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misleading advertising! Best buy a manipulates and I was manipulated by the advertising!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned product because AT& T had a better offer for the same phone New

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived inoperative.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't charge. Changed cords. It charged but wouln't do anything. Pure junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it To many glitches And it was just not working out for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Phone Horrible Experience DO NOT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST DON'T. BROKEN AND LOST IN WARRANTY NIGHTMARE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for a different phone!the one u sent has less memory

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t work with provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trading in for one that does work with my provider Verizon

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does not work properly. Can’t talk or text . Has several issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be needing to return this item. The phone came and speaker does not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for a month, can not call out or get calls in...not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It sucked, didn't work at all, nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I purchased from you, still haven't had my money returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Took back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though advertising said Version open , it was not compatible with Version.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still have not received it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 12/19 it said 1-day delivery and I still not received it!!!

    No, I would not recommend this to a friend