Customer Ratings & Reviews

So far so good ... But kinda over heats fast. The camera is great .

I love my phone! I purchased it pre-owned because I was not about to spend $800-$900 on a new phone. Hence, I chose to go with the same exact phone as the one I already had (but broke) & I couldn’t believe the amazing condition it came in. It literally felt like buying a brand new phone... & what i loved most about my purchase was that I did it at night, then headed to the store the next morning and had my new phone. The guy who helped me out that morning also did great customer service, and overall I’m extremely happy with my purchase!!

Although the iphone7 was purchased as pre- owned, it was in excellent condition. No scratches or dents. Iphone works perfectly.

I ordered this for my daughter. The phone is in a good condition. Original parts are not included. It has aftermarket charging cable.

For a preowned item it looked brand new and the price was definitely right. I am very pleased, thank you.

This was an upgrade for my Mom! I have a 7 plus so I know how good the phone is! It’s will much easier for her to use!

I hope you don't take that to mean that I bought this phone to replace my wife! She broke the screen on her iPhone7 and wanted another one, since she's not concerned with having the latest and greatest. I found this pre-owned one on Best Buy's site and jumped on it. She loves it, and this one has way more storage than the one she broke.

The phone is ok but there is something wrong with the camera that don’t want to stop shaking and pictures come out blurry

Battery appears little reduced on start, otherwise working great and cosmetically, appears almost new.

I had to make the purchase a second time because of Atlantic's BEST BUY staff and mánager, 45 dollars were stolen from me.

Thank You For a Quick Delivery ! so Glad I am a Long Time Customer

I would have given 5 stars but it took 2 weeks to get here. In really good shape! I didn’t need an iPhone 11- I just needed more space. This was perfect!

Pretty good phone pretty good price.No problems so far was delivered a day early easy data transfer I’m satisfied with purchase so far.

Phone arrived in nice condition. The battery drains a little quicker than I’d like but overall pleased with my purchase.

Even though it was a pre-owned product, it was in good condition and worked good.

Apple - Pre-Owned iPhone 7 with 256GB Memory Cell Phone (Unlocked) - Rose Gold purchased on May 13. Arrived on Monday. Product arrived ahead of schedule which was appreciated. However, when attempted to install our information the phone became extremely hot. It took a day to download our information. After a day, we waited and the phone cool down, but after one hour of usage it became extremely hot again. Verified battery capacity and it was maxed out at 80%. Completely disappointed and dissatisfied. Want to return product. Attempts to do so has failed. 1. Called Best Buy and waited for 40 minutes the first time. 2. Second time, called Best Buy and after waiting 10 minutes got a hold of someone was placed on hold for 36 minutes to find paperwork to return cellphone. 3. Called CCR third party to return or speak to someone. Waited 50 minutes. Please, HELP!

For a reconditioned Iphone this was s good purchase for my Grandson's first phone.

Like the phone. 1st phone I purchased had a problem with the speaker. Had the volume turned all the way up and could barely hear the other person on the other end. Took back to Best Buy within a few days and they replaced at no cost. Received replacement and worked much better. Had a protective case that I put on immediately as my son had previously had a 7. Was shooting pictures outside about a week after receiving and I noticed a streak across the pictures from the sunlight at certain angles from the sun. Looking at the back lense, you can't tell until looking at very closely. You see a hairline crack running across the middle of the lense. Being that it was more than a week, I did not even attempt to take back to Best Buy as I am sure they would say "too late, too bad, how do we know you didn't do it?" Other than the hairline crack on the lense, I do like the phone. If you do purchase a "refurb", I strongly recommend having it shipped to the store and NOT to your house and checking it out there with the employees, that way you can make sure everything is okay with it. I told the employee when he placed the order for the replacement to have it shipped to the store where I would pick up. Guess what, it showed up at my house.

Not bad. Phone looks almost brand new. Tiny scratch here & there, but no headphones. Did come with a charger. All in all, not bad for being 1/2 the price of a brand new one.

There was a mix-up with my on-line order, which was extremely frustrating, but I was taken care of by 2 very customer oriented staff members. I left with a much better deal than I originally ordered. I bought a refurbished iPhone 7 and it was in perfect condition, as well as a screen protector and a case for my phone. I am very satisfied with the products and the friendly, helpful staff.