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Customer Ratings & Reviews

Model:
7P 32GB JET BLACK RB
SKU:
6305023
Your price for this item is $169.99

Customer reviews

Rating 3.7 out of 5 stars with 459 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.2 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

71%
would recommend
to a friend

Customers are saying

Customers find value in the beautiful design and good condition of the Pre-Owned iPhone 7 Plus 32GB (Unlocked). However, some customers have expressed concerns about the phone being dirty and having scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 459 reviews
  • Rated 5 out of 5 stars

    My expectations were met

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace my broken iPhone 7 Plus, and the replacement I got was pretty much brand new. Great quality and has been running well. No complaints. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Except....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in a great condition and said that it was unlocked but based on updated services and systems, Verizon is NOT ABLE to activate this phone. Yes it says unlocked but be sure to check with your provider BEFORE you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love their new phones ♥️ Thank you for the fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Fast, easy to use.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an iPhone 5C so this was a good upgrade for me. It moves fast. It’s very easy to read or watch anything on it’s large screen, and it runs on the latest IOS so ALL my apps now work!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was sold as unlocked - didn’t work with my carrier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fine print of what network this phone was not available on was not very obvious on the mobile app. It was sold as unlocked so I assumed it would work with Verizon. It did not. I returned it today. Major pain in the neck to have to return. Other than that, phone seemed to be in excellent order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operation is perfect and the camera too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone from my daughter and she is very happy, which is much better than the ones she has had. The photos and videos are perfect as the different applications you use are very fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    some features are not working properly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this specific device one of the speaker sound is not working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this phone for over a month and it works great. Only problem is that the volume is not as loud as it supposed to be. But that can always be fixed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new fair condition and good price and quality but I’m so lucky or I chose the right one is just like brand new everything works I’m so happy thanks:-))

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in ok condition. Scuffs and dents. Should have had the price reduced more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase came with everything as advertised. The phone was in original refurbished condition and the geek squad helped put on a screen protector as well for us.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed buyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is only 79%, it gets extremely hot when charging and doesn’t stay charged for long even when the phone is not in use. I charged it overnight before Christmas since it was a gift and when the receiver opened it and turned it on the battery was in the red. It’s highly annoying that BestBuy is showing that they won’t give me a full refund claiming “battery charge” when the battery is the reason why I’m returning it. I’m very dissatisfied and disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Color is not right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is supposed to be black, however there is a spot on the sop of the phone that the color has come off and it is gold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son, do far so good, and it came in early and looks like a new phone, no scratches, it came in with new charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied to have this iPhone. It works great. Very affordable price. Excellent condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my younger cousin for her birthday and she absolutely loves it! it came in perfect condition. the cables however are not original apple.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a knock on apple. Best Buy sold me a refurbished phone with under 80% battery performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    big screen nice camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone if your looking for a big screen this is the phone you should get very sleek got mine in black overall 10/10 for the price and quality:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone if it would hook up to Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great phone but when got it home found out it wouldn’t hook up to Verizon had to return but will get another one in few weeks y’all have great phones and affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got what I paid for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the price. Battery life could be better but why complain.

    I would recommend this to a friend