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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers have good things to say about the condition, ease of use, and price of the pre-owned iPhone 8 256GB. Many appreciate the ample storage and find the camera quality to be excellent. However, a significant number of customers reported issues with the battery life. Some also mentioned minor screen or cosmetic imperfections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 324 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look like new great product. I would recommend thx

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I tried...It was a fail....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately after having the phone for less than a week it had an update, after said update the phone went black! We took it in to the Geek Squad, they tested it and concluded it was the motherboard.....needless to say I ended up returnig the phone all together because to get a different one would have taken too long and my daughter needed a phone ASAP. Very disappointed trying to get an inexpensive alternative to a new iPhone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect start phone for our 12 year old son, he loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone came clean and no issues. Was a good value for price and worked right away when i popped in sim card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good, work fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works fine and was in excellent shape. Delivery was fast and the price was very competitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great I will only buy apple products and im glad i do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, no issues being refurbished. ordered online, easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Reasonable Pricee comparable from other vendors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is not backing the sell; stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is sold by a 3rd party and best buy does not provide any guarantee or support. I experienced issues with mine and when i took it to the store i was flat-out told to contact 3rd party seller and deal with them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s came with original box clean and everything work , I love it nice phone, good price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery life mistake to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 stars fully charged only 20 minutes battery life

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first phone for grandson who is 11 years old

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone 8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy little phone,bought it as a gift, light,just a handful and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone still one of the best on th market..!! Great camera

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inside broken camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad and he’s not tech savvy and doesn’t use the camera often. When he opened the camera. It was blurry to see. It was broken I guess from the inside and by the time he told me about the issue, it was past the date to return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No title for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not original product I don’t like it I wonder if I can be able to return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed with the cheap (Not Apple) charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the used phones doesn’t have perfect battery but during the time I received it it went from 70% to 30% In less than 1 hour while phone was restoring all the transfer data - not going to work out for my teen. So I went to return it thinking refurbished phone doesn’t get restocking fee. I was told that it’s $45 restocking fee so I said let me think about it, but apparently return was already processed, she was just telling me about the fee, there goes $45 - lesson learned. Overall bad experience for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but not compatible with our carrier even though it was unlocked

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy Refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy refurbished again! The phone is stuck in Russian language mide

    No, I would not recommend this to a friend