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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers have good things to say about the condition, ease of use, and price of the pre-owned iPhone 8 256GB. Many appreciate the ample storage and find the camera quality to be excellent. However, a significant number of customers reported issues with the battery life. Some also mentioned minor screen or cosmetic imperfections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 324 reviews
  • Rated 1 out of 5 stars

    Unsatisfactory purchase of a pre-owned iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pre-owned one is a nightmare... You do not know what problem it will have. For my case, I could not start the phone, and when I finally managed to force start it, it turned off regularly. I also checked its battery health when I finally had a chance to open the settings, and it was 88%. Sad! I will not buy a pre-owned next time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Claims to be unlocked

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but claims to be unlocked, however it is unable to be activated on a sprint network so I paid for a wifi device. Very frustrating. Also the battery life is very poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told it was an unlocked phone and would work with US Cellular. It did not, the only thing good is they took it back with no hassles.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    That's not what I exptected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is not good and the charging cable and the adapter was not OEM and the charging cable was faulty. Phone was not charging with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is not at all what I thought!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit malfunctions & camera is sketchy & hold button is failing which is WHY I ordered this unit! Need to return for credit & no RE stocking

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery not charging

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is seriously degraded. Can't charge phone. Phone says battery is seriously degraded. I want to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems and more problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is beautiful and all that stuff, but it does not have an original charger, I have trouble with the screen, it has problems on the system and it is something unbelievable after paying 350 dlls to be dealing with those problems

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Camera does a “wavy” thing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked online for fixes & now too late to send back for a replacement (2 week window only). Any advice would be welcome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to upgrade from iPhone 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as promised. In like new condition. Was simple to setup. Basically just moved the SIM card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 8

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a unlocked I phone 8 and I’m very happy with my purchase. I was able to use the phone with my carrier with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Godd price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Good value for what i paid. Ordering online was simple and it took short time for delivery

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    camherst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen has noticeable scratches. I went on chat to try to ask for a replacement and they did not want to do anything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the purchase bought this is a phone for my child.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Detective center button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came defective. The center button did not have the spring action.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Outright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the value. I needed a good phone I could buy outright at a good price and this fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ???????

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful, polite, nice young man. good job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was great my granddaughter love love it. My first purchase and it was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received on time, one minor stretch, activated without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone. Great value for the price. Love that it's unlocked.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished doesn’t mean working. The phone won’t hold a charge the max battery life is 50%upon receiving. My options from Best Buy, pay $45 restocking fee to return or pay $50 to the Geek Squad to replace the battery. I paid $250 for the non chargeable phone.

    No, I would not recommend this to a friend