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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers have good things to say about the condition, ease of use, and price of the pre-owned iPhone 8 256GB. Many appreciate the ample storage and find the camera quality to be excellent. However, a significant number of customers reported issues with the battery life. Some also mentioned minor screen or cosmetic imperfections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 324 reviews
  • Rated 1 out of 5 stars

    Sad sprint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that this “unlocked” phone could note be used with sprint. And couldn’t be returned without losing money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worked perfectly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly my daughter was happy with her gift

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty refurbished iPhone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas present for my niece. The phone died within 8 months. It wouldn’t turn on anymore or charge. I was not offered extended warranty when I purchased online in case stuff like this happened. Geek squad basically said I’m SOL.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charge restocking fee of $45 for returning the phone which was in really bad condition.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy and a bigger screen. My son choose this phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    256gb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered a preowned iPhone 8 /256 gb Received 64 gb and the battery percentage was at 78% any battery under 80% is considered worn.if you order preowned please check battery ASAP

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone did not come with the original charger . And the box was open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product of the iphone 8 is not really in good looking condition

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is horrible. Drops calls constantly. So disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery needs service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a phone with a battery needing servicing. Does not seem refurbished to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone no scratches or damage works great no major issues the battery seems a little weak probably not a new one but nothing to complain about good buy for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in good condition, no scratch no cracks phone just a little slow but overall is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves her new phone. I looked at other retailers who wanted double or triple the price for the same phone. I was elated to find this but for this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been good, but the battery needs to be replaced. I am hoping to obtain a new battery in a day or two.It should be good then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPhone S8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived looking brand spanking new! I love my new to me iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. Adia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone and worth the money spent! I will recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE PHONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot. Looks brand new. Reasonable price. Lots of features for a novice like me. Great customer support.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy old iPhones. Lesson learned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone's battery is nearly gone and needs to be replaced the day after I got me carrier service set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for me I am pleased to have found what I needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Check "Battery Health" the instant it arrives...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone shipped already displaying the "Your battery's health is significantly degraded. An Apple Authorized Service Provider can replace the battery to restore full performance..." message. I spent over 30 minutes on chat; each agent just transferred me, so I was passed to six different agents and gave up. Phone support was slightly better, but none of their resolution options were helpful in my situation, so I am stuck with my "guaranteed to be fully functional" preowned phone with a faulty battery.

    No, I would not recommend this to a friend