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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers have good things to say about the condition, ease of use, and price of the pre-owned iPhone 8 256GB. Many appreciate the ample storage and find the camera quality to be excellent. However, a significant number of customers reported issues with the battery life. Some also mentioned minor screen or cosmetic imperfections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 324 reviews
  • Rated 5 out of 5 stars

    I love the 256GB memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is great. I love it and looks new, excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t expect perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded the first one in because the battery drained quickly. The replacement phone’s battery isn’t like a brand new one but better than the first. Light wear and tear but overall good shape. You get what you pay for so don’t expect a brand new phone. Good enough for a child’s first phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about ordering a used phone for my mom. I’m so happy with this purchase, no issues , looks brand new!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phonerescue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped may daughter out of a jam up and running with TMobile within a few days after receipt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE 8 256GB

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST RIGHT FOR WHAT I NEEDED AND PRICE WAS ADEQUATE FOR WHAT I PAID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone. Such a good experience with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 8

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pirchased as a gift as well and they arw happy with the ease of use and the quick response of the sytem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a beautiful phone. The truth is that it came out very well in very good condition. I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to change it twice a day :( Charger is not original, it’s not even Apple, unknown brand..... No headphones, no box

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone looks perfect, charges great and was a fabulous buy. Looks brand new. I didn't need the latest camera, etc. I wanted an unlocked phone to set up with my chosen carrier. This was a great decision! So pleased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you guys are the best no hassle straight forward easy pickup I bought for both of my daughters every thing went like a charm thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality,great phone , I didn’t know I can buy a used one in Best Buy , it was great and I know I’m buying something good for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my old iPhone that stopped working. I didn't want to buy a new phone, so I wasn't excited about spending a large sum of money on a new phone. This is the first time I've bought a refurbished phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone Low price bit this is strong one I like pretty much

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Below Average

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware of the iPhone came out flawless (not even a single scratch), but the battery was nearly failing (82% something) and the camera was shaking when I first checked it out. Had to return it 2 hours after picking up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 2 iphone 8. They looked like new and are working fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor battery health when phone was received

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a good cosmetic shape, however the battery was at 77% health and it said it needed to be replaced. Had to return to the store, shouldn’t sell refurbished phones with anything less than 80% of battery health.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I bought this intending to use it for darts and I’m going to upgrade it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for someone and, they're pleased to have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is loving the phone! Would recommend for sure

    I would recommend this to a friend