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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

80%
would recommend
to a friend

Customers are saying

Customers have good things to say about the condition, ease of use, and price of the pre-owned iPhone 8 256GB. Many appreciate the ample storage and find the camera quality to be excellent. However, a significant number of customers reported issues with the battery life. Some also mentioned minor screen or cosmetic imperfections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 324 reviews
  • Rated 3 out of 5 stars

    It’s Whatever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So you get what you pay for. The phone functions like it should. It’s an upgrade to the IPhone 6 I had. This one says 77% battery health which isn’t the greatest but manageable. The worst part of this phone is the charging. When I try to plug in a power cord I have to make sure it’s connected or else it will fall out. So it sucks if you’re charging and you want to use your phone at the same time it will just fall out. I was thinking of giving 2 stars but the phone does work with no noticeable marks. The charging is annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like it soooo much

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and the camera very good resolution And very good to put it in my purse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The phone is in excellent condition and works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don’t buy preowned things, but my wife needed to have this phone and this phone has worked great! I’m glad I went ahead and bought it. I would recommend that if you ever did a preowned item that you buy it through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Very nice in 2022

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a refurb from Best Buy. The battery health was low so i had Apple replace the battery for the $49.00 Works like s charm andvnice and compact. OS is great as well. Lightweight and easy to carry compared to today’s giant phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! My teenage daughter loves it. We were able to take it to a T-Mobile store to activate it with no issues because of the phone being unlocked. She kept her same number, but the store was unable to transfer her pics, contacts, etc. Or so we were told. I'll get that figured out, but as stated, so far so good. Nice quality pre- owned phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great iPhone gets the job done

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great practically new I love the white color and thin and screen is virtually unbreakable with this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem phone replaced, wife happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with first phone. With help from Geek Squad one of my Christmas presents to my Wife was replace quickly and now she is happy. When the “Boss” is happy the house is happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for sure…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular delivery time, affordable price quality used phone. What more can you ask for? I give them 5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok.............

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .........does what it's suppose to, but don't see much difference from the 6 or 6s

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is ok. I have a probem with having little coverage with this phone. Maybe an AT&T problem but wirh my old iphone I had better coverage. Also no charger with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Described

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter to use at home with a wifi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pre-owned iPhone 8 is just perfect for my husband who only uses his phone for calls and texting. Cost is great for such a good phone. Thank You Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for users switching from android to apple. Good price and delivered very fast. I love the fact you get Apple Music and Apple TV free for 6 months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was great but not compatible with our carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great birthday gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved your gift awesome quality came in fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best unlocked phone I purchase. No problem at all. I would recommend buying from here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent phone... definitely older and heaver than I would have liked, but performed well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 8

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good price and a lot of memory for pictures

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I am not happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone had scratches on the screen and the charger provided was the wrong charger. It was for a Samsung phone not for a iPhone.

    No, I would not recommend this to a friend