Customer Ratings & Reviews

Great product! Very pleased with my purchase. Phone works well. Display and camera are like new. Shipping was fast.

I needed a replacement phone the iPhone 8 came same day an in great condition thank you Best Buy lol

A great phone,very good price, I am very satisfied

No issues , everything works fine. Was able to activate with boost with no issues also

Bought this phone used and till this day works good and in good condition.

First version of the "Pre Owned iPhone", not so great. Within an hour of being home, the phone's earpiece volume was quite dampened. Point of fact, this IS NOT Best Buy's problem, it is the the Certified Pre-owned manufacturers for NOT having a basic check on "the volume" from the Apple Company in it's 101 basic checklist. Great news, I brought it back to Best Buy at the original store and they couldn't be more helpful, contrite and wonderful in the replacement/exchange process. THIS IS SERVICE, this is why you go to a REAL store and in the end are 100% Satisfied With Your Purchase. PERIOD!!!

My phone was minor crack on the touch button. I ordered the phone online and picked at store (06.08.2023). Last week, we were opened the pack and noticed that damage. Yesterday(07.03.2023), I went to store and try to return or replace, Best Buy store customer service was said me, they cannot changed, because over the 15 days return policy. But we did not use the phone a single day. If you need you can check it

The ordering and purchasing process was very simple. The product is in good condition.

I purchased this used phone and so far so good. It was unlocked as noted. It was easy to transfer to my current phone carrier. The only thing i dont like with Best Buy is that $45 fee if something was to be wrong and have to return it.

Love it. This is my first smart phone (at age 64) so my wife refused to pay $700 plus for a new one! My daughter set it all up for me and I have had zero problems!!!

For a proce like this you cant complain! Still a great phone for my grandpa and it pairs well with his hearing aid app

i can't hear the other person on the line. i have to constantly talk on speaker phone. My battery dies quickly

Phone was good if that is what you were looking for. Since unable to take out of box and examine, it ended up too small for me.

I never expected the mobile was super good condition like a brand new. Best things from best buy

I bought this for my child and she loves it. Everything works as it should.

Bought refurbished iPhone 8 for my nephew. He is extremely happy with the phone. His previous iPhone 6 gave out after 5 years. These phones are worth the money.

Got this for my son, he is loving it. I was skeptical at first, but glad I made the decision.

Absolutely amazing clean as brand new it's better choice than new phones even got a button home

Excellent quality and I was able to quickly replace my son's old handset without having to wait on one to ship since it was in stock.

Worked great. Good deal as well! Plus it’s Apple of course it’s a good product!