Customer Ratings & Reviews

Good as new. Phone was in excellent condition. No scratches.

Great buy. Works like new no issues no defects. Apple iPhone 8

Little older mode but great work phone!!…just what I need!!

Came in good condition. Set up process w as easy. Phone had minimal wear.

Phone was refurbished, which was fine for the cost. There was a crack in the screen so I was a tad bit disappointed but other than that great deal.

I recently bought this item from Best Buy and it is more like new. Loved it!!!

I purchased the iPhone 8 with 64GB for my dad, he loves it and he's a little more up to date. He doesn't need a newer phone because he only talks and texts. This phone works amazing and is just perfect for my dad's use. I would recommend a Pre-Owned phone from Best Buy!

Very satisfied with this purchase. I purchased as a gift and it was in excellent condition.

Open box purchase - Slightly expensive. But phone is of good quality.

Nice phone for the price! No glitches and the condition of the phone was amazing!

Upgraded form a broken iPhone 6 and has been working great!

Great iPhone at a good price. Friendly customer service.

Wors great good phone. Live its unlocked soI can use on my carrier.

Very nice condition for a refurbished device. Impressed.

I received this previously owned phone. I couldn't be happier about it's quality.

I worried about quality being that it was refurbished but it was great.

Just what we needed, works good and transfer was easy.

Great phone. Works exactly as described. Love the color.

I recommend this phone to anyone looking for cheap unlocked phone

The listing just has the condition listed as “Pre-Owned,” but doesn’t elaborate on it. I ended up returning this because the phone I received had clearly been abused and in poor condition. The screen itself was in decent enough shape, but the body was in terrible condition. The edges were all scraped up (not scuffed, you could feel the scrapes with your fingernail), the volume control buttons, ringer switch, and the metal around the rear camera were so scuffed up that the anodizing on the aluminum had been completely worn off, and the bottom of the phone was dented by the speaker holes. Fortunately Best Buy’s customer service was outstanding and they quickly refunded it without much trouble. I ended up buying another one, which was slightly better, but that one had deep scratches on the screen that you could feel with your fingernail. Other than that, that one was in otherwise great shape. I ended up keeping that one though. Overall it’s a roll of the dice on the condition. You might get one in great shape or you’ll get one that’s been through the wringer. Honestly I’d strongly recommend you buy it at your local store and inspect it before you buy it so you know exactly what you’re getting.